Frontline Food Retail Associate — Fast-Paced & Flexible

Marks & Spencer Group; Poole; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks & Spencer in Poole is hiring a Customer Assistant in our Food section. You’ll be at the frontline, delivering five‑star service under pressure and helping customers find what they need with a friendly, down‑to‑earth approach.

We’re seeking resilient team players who are digitally confident, ready to use Sparks App and in‑store devices, and flexible to work across shifts as demand changes across the week.

Qualifications

• Frontline customer service role in grocery/retail.
• Ability to thrive under pressure and deliver five-star service.
• Digital confidence with Sparks App and in-store devices.
• Team player capable of working across store areas.

Responsibilities

• Meet customer demand head-on with knowledge of product range.
• Confidently recommend and sell new food products.
• Provide remarkable service to ensure customers feel valued.

Job description

Marks & Spencer in Poole is hiring a Customer Assistant in our Food section. You’ll be at the frontline, delivering five‑star service under pressure and helping customers find what they need with a friendly, down‑to‑earth approach.

We’re seeking resilient team players who are digitally confident, ready to use Sparks App and in‑store devices, and flexible to work across shifts as demand changes across the week.