Seasonal Food Customer Assistant – Fast-Paced Xmas Peak

Marks & Spencer Group; Merthyr Tydfil; On-site; GBP 12,000 - 17,000; Part time

Job summary

Marks & Spencer Group is seeking a Customer Assistant in our Food section. You’ll be at the frontline, delivering five-star service at pace and embracing transformation. Be a resilient, team-focused brand ambassador who promotes our newest food products to customers and helps them find what they need.

You’ll thrive in a high-pressure store environment, stay sharp, fast, and focused during busy periods, and use Sparks App and in-store devices to enhance the customer experience.

Qualifications

• Frontline customer service experience preferred.
• Ability to thrive under pressure and deliver service at pace.
• Confidently recommend and sell products to customers.

Responsibilities

• Provide excellent customer service in the Food department.
• Recommend and sell new food products to customers.
• Use Sparks App and store devices to assist customers.
• Maintain a welcoming and high-energy store environment.

Skills

Customer service

Communication

Teamwork

Digital literacy

Resilience

Education

No formal education requirements

Tools

Sparks App

In-store devices

Job description

Marks & Spencer Group is seeking a Customer Assistant in our Food section. You’ll be at the frontline, delivering five-star service at pace and embracing transformation. Be a resilient, team-focused brand ambassador who promotes our newest food products to customers and helps them find what they need.

You’ll thrive in a high-pressure store environment, stay sharp, fast, and focused during busy periods, and use Sparks App and in-store devices to enhance the customer experience.