Seasonal Food Customer Assistant — Fast-Paced & Digital

Marks & Spencer Plc; Harrogate; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks & Spencer Plc is seeking a Customer Assistant in the Food section for the Christmas period. You will be at the frontline, delivering five-star service and handling high customer demand with energy and a can-do attitude.

Expect shifts on Sundays and Saturdays, with potential full-time hours during the weeks of 13th and 20th December. You will use Sparks App and in-store devices to enhance the customer experience while working as part of a supportive team.

Qualifications

• Customer-focused frontline service in a busy retail environment.
• Able to adapt to varied shifts and store zones.
• Willingness to upsell and promote new food products.

Responsibilities

• Provide five-star service and fast, accurate checkout support.
• Assist customers across store areas, including Food section.
• Recommend and sell latest food products to customers.
• Support store team to drive sales growth during peak periods.

Skills

Customer service

Teamwork

Flexibility

Digital literacy

Tools

Sparks App

In-store devices

Job description

Marks & Spencer Plc is seeking a Customer Assistant in the Food section for the Christmas period. You will be at the frontline, delivering five-star service and handling high customer demand with energy and a can-do attitude.

Expect shifts on Sundays and Saturdays, with potential full-time hours during the weeks of 13th and 20th December. You will use Sparks App and in-store devices to enhance the customer experience while working as part of a supportive team.