Seasonal Event Security Officer – Flexible Hours & Growth

Carlisle Support Service; Cheltenham; On-site; GBP 31,000 - 33,000; Part time

Benefits offered by this job

Flexible schedule

Earned wage access

Training and development

Refer a Friend bonus

Progression to Supervisor

Job summary

Carlisle Support Services is seeking an Event Security Officer for Cheltenham Racecourse for the 2026/2027 season. You will ensure safety, assist spectators, and deliver friendly customer service at a major sporting venue.

The role requires a valid SIA licence, good English, and reliability. Full training is provided, with shifts across the season and opportunities to work on other contracts. Competitive pay (£14.70/hour) and flexible hours are offered.

Qualifications

• Friendly and approachable with a strong customer service focus.
• Willing to learn new skills and procedures.
• Able to follow instructions and take direction.
• Confident communicating in spoken and written English.

Responsibilities

• Being polite, professional, and approachable with members of the public and the client.
• Retaining and applying safety and evacuation procedures.
• Delivering world-class customer service to create a positive and memorable visitor experience.
• Knowing key locations on site (medical rooms, toilets, bars, etc.)
• Monitoring safety and reporting incidents (crowd capacities, intoxication, breaches, medical issues)
• Carrying out duties as briefed by supervisors, including access control, wayfinding, and ticket resolution.

Skills

Customer service

English communication

Punctuality

Learn quickly

Education

SIA licence

BS7858 vetting

Job description

Carlisle Support Services is seeking an Event Security Officer for Cheltenham Racecourse for the 2026/2027 season. You will ensure safety, assist spectators, and deliver friendly customer service at a major sporting venue.

The role requires a valid SIA licence, good English, and reliability. Full training is provided, with shifts across the season and opportunities to work on other contracts. Competitive pay (£14.70/hour) and flexible hours are offered.