Seasonal Duty Manager: Lead Visitor Experience Team

Reed Specialist Recruitment; Saffron Walden; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Immediate start

Friendly team

Job summary

Reed Specialist Recruitment is recruiting a Duty Manager for a well-established visitor attraction in Saffron Walden. This interim, full-time role oversees daily operations, leads shifting teams and delivers an outstanding guest experience during a busy seasonal period.

You will manage staffing, health and safety, and support events while providing hands-on leadership in a fast-paced, customer-focused environment. Weekend availability is required.

Qualifications

• Experience in a supervisory or management role.
• Strong people management and leadership skills.
• Excellent organisational and communication abilities.
• Proactive, hands-on problem solving.
• Experience in fast-paced, customer-focused environments.
• Good understanding of health and safety responsibilities.
• Flexibility to work weekends and peak trading periods.

Responsibilities

• Leading, motivating and supporting operational teams throughout each shift.
• Managing staffing levels, rotas and workforce planning.
• Supporting recruitment, onboarding and training activities.
• Maintaining high standards of customer service and site presentation.
• Conducting regular operational and safety inspections.
• Supporting the delivery of events and visitor activities.
• Ensuring compliance with health and safety procedures and acting as a key point of contact during incidents.
• Assisting with stock control, purchasing and resource management.

Skills

Supervisory experience

People management

Leadership

Staff scheduling

Communication

Health and safety

Weekend flexibility

Customer focus

Job description

Reed Specialist Recruitment is recruiting a Duty Manager for a well-established visitor attraction in Saffron Walden. This interim, full-time role oversees daily operations, leads shifting teams and delivers an outstanding guest experience during a busy seasonal period.

You will manage staffing, health and safety, and support events while providing hands-on leadership in a fast-paced, customer-focused environment. Weekend availability is required.