Seasonal Customer Experience Associate

Marks & Spencer Group; Workington; Vor Ort; GBP 12.000 - 17.000; Vollzeit

Zusammenfassung

Marks & Spencer is seeking passionate Customer Assistants to join our frontline team in the UK. You’ll deliver five-star service, help customers find the right products, and use Sparks App and in-store devices to enhance the shopping experience.

Be prepared to work across different store areas, stay calm under pressure, and contribute to a high-energy team focused on customer satisfaction and rapid service during peak periods.

Qualifikationen

• Excellent customer service and communication skills.
• Ability to work under pressure in a fast-paced retail environment.
• Comfort with using digital tools to assist customers.

Aufgaben

• Deliver five-star service at pace and assist customers with product recommendations.
• Sell and upsell products to meet customer demand and store targets.
• Represent the brand as a resilient and upbeat team member across store areas.

Kenntnisse

Customer service

Team player

Digital tools

Tools

Sparks App

In-store devices

Jobbeschreibung

Marks & Spencer is seeking passionate Customer Assistants to join our frontline team in the UK. You’ll deliver five-star service, help customers find the right products, and use Sparks App and in-store devices to enhance the shopping experience.

Be prepared to work across different store areas, stay calm under pressure, and contribute to a high-energy team focused on customer satisfaction and rapid service during peak periods.