Seasonal Customer Assistant — Flexible, Fast-Paced Service

Marks & Spencer Group; Omagh; On-site; GBP 18,000 - 21,000; Full time

Job summary

Marks and Spencer in the United Kingdom seeks a Customer Assistant to be at the frontline of our busy store. You will deliver five-star service, offer style advice, and sell our latest products to customers with confidence.

You will use Sparks App and store devices to assist customers and contribute to a seamless shopping experience. We value resilience, team spirit, and a willingness to work across different store areas to meet fluctuating demand.

Qualifications

• Experience delivering high-quality customer service in a fast-paced retail environment.
• Comfort with using digital tools to enhance the shopping experience.
• Able to work as part of a team and adapt to changing store needs.

Responsibilities

• Provide five-star service at pace and handle customer requests with confidence.
• Deliver style advice and recommend or sell new products to customers.
• Use Sparks App and in-store devices to assist customers and complete tasks.
• Be a team player in a high-energy store environment and support colleagues.
• Be flexible to work across different store areas as shifts change.

Skills

Customer service

Digital literacy

Teamwork

Flexibility

Tools

Sparks App

In-store devices

Job description

Marks and Spencer in the United Kingdom seeks a Customer Assistant to be at the frontline of our busy store. You will deliver five-star service, offer style advice, and sell our latest products to customers with confidence.

You will use Sparks App and store devices to assist customers and contribute to a seamless shopping experience. We value resilience, team spirit, and a willingness to work across different store areas to meet fluctuating demand.