Seasonal Customer Experience Associate

Marks & Spencer Group; Norwich; Sur place; GBP 18 000 - 24 000; Plein temps

Résumé du poste

Marks & Spencer in the United Kingdom is seeking a Customer Assistant to be on the frontline of our busy store, delivering five-star service, assisting customers with product knowledge and adapting to changing store demands.

You will use Sparks App and in-store devices to assist customers, work across departments, and thrive in a fast-paced environment. The role may require full-time hours around Christmas.

Qualifications

• Excellent customer service and communication skills.
• Ability to work under pressure in a fast-paced retail environment.
• Flexible to work across different store areas and shifts.

Responsabilités

• Provide five-star service and help customers with product advice.
• Drive sales by recommending and selling new products.
• Use Sparks App and in-store devices to assist customers.
• Thrive in high-pressure periods, especially during peak times.

Connaissances

Customer service

Sales

Outils

Sparks App

POS systems

Description du poste

Marks & Spencer in the United Kingdom is seeking a Customer Assistant to be on the frontline of our busy store, delivering five-star service, assisting customers with product knowledge and adapting to changing store demands.

You will use Sparks App and in-store devices to assist customers, work across departments, and thrive in a fast-paced environment. The role may require full-time hours around Christmas.