Seasonal Customer Advisor - Make Holidays Shine

The Boots Company PLC; Manchester; On-site; GBP 27,000 - 31,000; Part time

Benefits offered by this job

Generous employee discount

Discounts at nationwide retailers

EAP counselling and wellbeing

Job summary

Boots is seeking a Seasonal Customer Advisor to help customers find gifts and offers, delivering friendly, personalised service during the busy festive period. You’ll assist with purchases, stock replenishment and store upkeep, while supporting deliveries and the stockroom.

This temporary role offers a dynamic, team-based environment with opportunities for long-term roles depending on local availability. Bank holidays and peak shopping periods are required.

Qualifications

• Available to work Bank Holidays including Black Friday week and weekend, Cyber Monday, Christmas Eve, Boxing Day and New Year's Day.
• Customer-focused – enjoys talking to people and helping customers have a great experience.
• Team player – supports others and cares about team success.
• Operations ready – comfortable balancing customer service with stock, fulfilment and shop floor tasks.
• Proactive attitude – sees what needs doing and takes ownership.

Responsibilities

• Welcome customers, understand their needs and help them find the right products, gifts, services and offers.
• Create memorable customer experiences through friendly, personalised service.
• Help customers complete purchases using tills and self-checkouts.
• Replenish stock and keep shelves full.
• Support deliveries and help organise stock in the stockroom.
• Keep the store and shopping areas look their best.
• Work across different areas of the store and support your team wherever help is needed.

Skills

Customer service

Team player

Operations readiness

Proactive attitude

Resilience

Job description

Boots is seeking a Seasonal Customer Advisor to help customers find gifts and offers, delivering friendly, personalised service during the busy festive period. You’ll assist with purchases, stock replenishment and store upkeep, while supporting deliveries and the stockroom.

This temporary role offers a dynamic, team-based environment with opportunities for long-term roles depending on local availability. Bank holidays and peak shopping periods are required.