Seasonal Customer Advisor — Holiday Retail Support

The Boots Company PLC; Folkestone; On-site; GBP 18,000 - 21,000; Part time

Benefits offered by this job

Generous employee discount across Boot

Discounts at nationwide retailers

24/7 counselling and wellbeing support

Job summary

Boots in the United Kingdom is seeking a Seasonal Customer Advisor to assist customers with gifts, offers and services during the festive period.

You will be the friendly face customers rely on, delivering quick, helpful service and supporting store operations across busy peak times.

This temporary role involves stocking, deliveries, tills, and maintaining a tidy shop floor, with flexible shifts and potential for long-term opportunities depending on local availability.

Qualifications

• Customer-focused - enjoys talking to people and helping customers have a great experience.
• Team player - supports others and cares about team success.
• Operations ready - comfortable balancing customer service with stock, fulfilment and shop floor tasks.
• Proactive attitude - sees what needs doing and takes ownership.
• Resilient - stays positive and focused during busy periods.
• Energy and stamina - keeps energy high throughout long, active shifts.
• Comfortable with technology - learns new systems and confidently uses handheld devices, tills and self-checkouts.

Responsibilities

• Welcome customers, understand their needs and help them find the right products, gifts, services and offers.
• Create memorable customer experiences through friendly, personalised service.
• Help customers complete purchases using tills and self-checkouts.
• Replenish stock and keep shelves full
• Support deliveries and help organise stock in the stockroom.
• Keep the store and shopping areas look their best.
• Work across different areas of the store and support your team wherever help is needed.

Skills

Customer-focused

Team player

Operations ready

Proactive attitude

Resilient

Energy and stamina

Comfortable with technology

Job description

Boots in the United Kingdom is seeking a Seasonal Customer Advisor to assist customers with gifts, offers and services during the festive period.

You will be the friendly face customers rely on, delivering quick, helpful service and supporting store operations across busy peak times.

This temporary role involves stocking, deliveries, tills, and maintaining a tidy shop floor, with flexible shifts and potential for long-term opportunities depending on local availability.