Seasonal Customer Advisor — London Holiday Retail

Boots Group; Wilmslow; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Employee discount at Boots and partner

Discounts at nationwide retailers

Wellbeing support

Job summary

Boots is hiring a Seasonal Customer Advisor to be the friendly face customers rely on this Christmas. You’ll help shoppers find perfect gifts, highlight offers, and ensure a smooth checkout experience.

The role involves stock replenishment, deliveries support, and flexible work across store areas to keep the store looking its best. This temporary position offers weekly pay and a path to longer-term opportunities depending on local needs.

Qualifications

• Available to work during Bank Holidays including Black Friday week and Cyber Monday, Christmas Eve, Boxing Day and New Year’s Day.
• Customer-focused — enjoys talking to people and delivering a great experience.
• Team player — supports others and drives team success.
• Operations ready — balances customer service with stock, fulfilment and shop floor tasks.
• Proactive attitude — sees what needs doing and takes ownership.
• Resilient — stays positive during busy periods.

Responsibilities

• Welcome customers, understand their needs and help them find the right products, gifts, services and offers.
• Create memorable customer experiences through friendly, personalised service.
• Assist customers at tills and self-checkouts.
• Replenish stock and keep shelves full.
• Support deliveries and organise stock in the stockroom.
• Keep the store and shopping areas looking their best.
• Work across store areas and support your team wherever needed.

Skills

Customer-focused

Team player

Operations ready

Proactive attitude

Resilient

Job description

Boots is hiring a Seasonal Customer Advisor to be the friendly face customers rely on this Christmas. You’ll help shoppers find perfect gifts, highlight offers, and ensure a smooth checkout experience.

The role involves stock replenishment, deliveries support, and flexible work across store areas to keep the store looking its best. This temporary position offers weekly pay and a path to longer-term opportunities depending on local needs.