Seasonal Customer Advisor — Festive Retail Support

The Boots Company PLC; Southampton; Hybrid; GBP 18,000 - 21,000; Part time

Benefits offered by this job

Generous employee discount

Discounts at nationwide retailers

Employee Assistance Programme

Job summary

Boots is seeking a Seasonal Customer Advisor for the festive period in London. You’ll greet customers, help them find gifts and offers, and process purchases at tills or self-checkouts. The role involves stocking, deliveries, and ensuring the store looks its best.

Join a friendly team, enjoy training, and potentially explore longer-term opportunities depending on local availability. A great fit for energetic, customer-focused individuals who thrive in a busy retail environment.

Qualifications

• Available to work Bank Holidays including Black Friday week and weekend, Cyber Monday, Christmas Eve, Boxing Day and New Year’s Day.
• Customer-focused - enjoys talking to people and helping customers have a great experience.
• Team player - supports others and cares about team success.
• Operations ready - comfortable balancing customer service with stock, fulfilment and shop floor tasks.
• Proactive attitude - sees what needs doing and takes ownership.
• Resilient - stays positive and focused during busy periods.
• Energy and stamina - keeps energy high throughout long, active shifts.
• Confident asking questions - asks for help when needed to get things right.
• Comfortable with technology - learns new systems and confidently uses handheld devices, tills and self-checkouts.

Responsibilities

• Welcome customers, understand their needs and help them find the right products, gifts, services and offers.
• Create memorable customer experiences through friendly, personalised service.
• Help customers complete purchases using tills and self-checkouts.
• Replenish stock and keep shelves full.
• Support deliveries and help organise stock in the stockroom.
• Keep the store and shopping areas look their best.
• Work across different areas of the store and support your team wherever help is needed.

Skills

Customer-focused

Team player

Operations ready

Proactive attitude

Resilient

Energy and stamina

Confident asking questions

Technology comfortable

Tools

Handheld devices

Job description

Boots is seeking a Seasonal Customer Advisor for the festive period in London. You’ll greet customers, help them find gifts and offers, and process purchases at tills or self-checkouts. The role involves stocking, deliveries, and ensuring the store looks its best.

Join a friendly team, enjoy training, and potentially explore longer-term opportunities depending on local availability. A great fit for energetic, customer-focused individuals who thrive in a busy retail environment.