Seasonal Customer Advisor — Holiday Retail Support

Boots UK; Bishop Auckland; On-site; GBP 590 - 680; Full time

Benefits offered by this job

Generous employee discount acrossBoots

Discounts at nationwide retailers

Employee Assistance Programme

Job summary

Boots UK is seeking a Seasonal Customer Advisor to help customers during the busy Christmas period. You will assist with product selection, stock replenishment, and delivering a friendly shopping experience across the store.

Join a collaborative team and enjoy a fast-paced environment with opportunities for longer-term roles depending on local availability. This temporary role offers a real chance to showcase energy and customer care during peak season.

Qualifications

• Available to work Bank Holidays including Black Friday and Christmas period.
• Customer-focused — enjoys talking to people and ensuring a great experience.
• Team player — supports colleagues and contributes to store success.
• Operations ready — balances customer service with stock, fulfilment and shop floor tasks.
• Proactive attitude — takes ownership and acts on what needs doing.
• Resilient — stays positive during busy periods.
• Energy and stamina — maintains pace during long shifts.
• Confident asking for help when needed.
• Comfortable with technology — uses handheld devices, tills and self-checkouts.

Responsibilities

• Welcome customers, understand needs and help find products and offers.
• Provide friendly, personalised service to create memorable experiences.
• Assist customers at tills and self-checkouts.
• Replenish stock and keep shelves full.
• Support deliveries and organise stock in the stockroom.
• Keep store and shopping areas looking their best.
• Work across store areas and help the team as needed.

Skills

Customer service

Team player

Operations focus

Proactive

Resilient

Stamina

Questioning attitude

Tech confident

Job description

Boots UK is seeking a Seasonal Customer Advisor to help customers during the busy Christmas period. You will assist with product selection, stock replenishment, and delivering a friendly shopping experience across the store.

Join a collaborative team and enjoy a fast-paced environment with opportunities for longer-term roles depending on local availability. This temporary role offers a real chance to showcase energy and customer care during peak season.