Seasonal Customer Advisor - Festive Retail Champion

Boots; Blandford Forum; On-site; GBP 24,000 - 27,000; Full time

Benefits offered by this job

Generous employee discount acrossBoots

Discounts at nationwide retailers

24/7 counselling and wellbeing support

MyBoosts benefits

Job summary

Boots is hiring a Seasonal Customer Advisor for the festive period. You will assist customers with product selection, offers and purchases, and help with stocking and store maintenance.

The role emphasizes friendly service, quick adaptability, and teamwork in a fast-paced retail environment. This temporary position includes weekend and holiday shifts, with an emphasis on delivering memorable customer experiences and supporting store operations across departments.

Qualifications

• Available to work Bank Holidays including Black Friday week and weekend, Cyber Monday, Christmas Eve, Boxing Day and New Year's Day.
• Customer-focused — enjoys talking to people and helping customers have a great experience.
• Team player — supports others and cares about team success.
• Operations ready — comfortable balancing customer service with stock, fulfilment and shop floor tasks.
• Proactive attitude — sees what needs doing and takes ownership.
• Resilient — stays positive and focused during busy periods.
• Energy and stamina — keeps energy high throughout long, active shifts.
• Confident asking questions — asks for help when needed to get things right.
• Comfortable with technology — learns new systems and confidently uses handheld devices, tills and self-checkouts.

Responsibilities

• Welcome customers, understand their needs and help them find the right products, gifts, services and offers.
• Create memorable customer experiences through friendly, personalised service.
• Help customers complete purchases using tills and self-checkouts.
• Replenish stock and keep shelves full.
• Support deliveries and help organise stock in the stockroom.
• Keep the store and shopping areas look their best.
• Work across different areas of the store and support your team wherever help is needed.

Skills

Customer service

Team player

Operations ready

Proactive attitude

Resilient

Energy and stamina

Confident asking questions

Comfortable with technology

Job description

Boots is hiring a Seasonal Customer Advisor for the festive period. You will assist customers with product selection, offers and purchases, and help with stocking and store maintenance.

The role emphasizes friendly service, quick adaptability, and teamwork in a fast-paced retail environment. This temporary position includes weekend and holiday shifts, with an emphasis on delivering memorable customer experiences and supporting store operations across departments.