Seasonal Arcade Guest Services Specialist

Bandai Namco Amusement Europe Ltd.; Bognor Regis; On-site; GBP 20,000 - 25,000; Full time

Job summary

Bandai Namco Amusement Europe Ltd. is seeking customer-focused candidates for their arcade at Church Farm Haven Resort. In this role, you will provide exceptional customer service, engage with guests and colleagues, and contribute to the overall profitability of the arcade.

Your responsibilities include handling customer queries, managing bookings, ensuring cleanliness, and promoting arcade facilities. Candidates must be at least 18 years old and have strong customer service and critical thinking skills.

Qualifications

• Must be 18 years of age or over.
• Ability to maintain cleanliness standards.
• Ability to adhere to laws and regulations.

Responsibilities

• Serve customers with a focus on good customer service.
• Handle bookings, customer queries, and complaints.
• Promote arcade facilities and events to customers.
• Assist with cleaning duties as instructed.
• Ensure correct handling of cash and tokens.

Skills

Customer service skills

Critical thinking

Relationship building

Job description

Bandai Namco Amusement Europe Ltd. is seeking customer-focused candidates for their arcade at Church Farm Haven Resort. In this role, you will provide exceptional customer service, engage with guests and colleagues, and contribute to the overall profitability of the arcade.

Your responsibilities include handling customer queries, managing bookings, ensuring cleanliness, and promoting arcade facilities. Candidates must be at least 18 years old and have strong customer service and critical thinking skills.