Sea Import Operator

Spring Supply Chain; Manchester; Hybrid; GBP 31,000 - 37,000; Full time

Benefits offered by this job

Hybrid working

Friendly team

Job summary

Spring Supply Chain in Manchester is recruiting a Sea Freight Import Operator to manage import shipments from booking to final delivery. You'll handle FCL and LCL, liaise with shipping lines, overseas agents, hauliers and customers, and ensure documentation and customs clearance are handled efficiently.

Join a friendly, collaborative team in a large global business, with hybrid working (3 days in the office, 2 from home) and a supportive environment where accuracy and customer service are valued.

Qualifications

• Experience in sea freight import operations within a freight forwarder.
• Knowledge of end-to-end sea freight import processes.
• Understanding of shipping documentation and customs procedures.
• Strong organisation and high attention to detail.
• Confident communication with customers, suppliers and overseas agents.
• Able to manage a busy workload and prioritise effectively.
• Positive, proactive approach and willingness to support colleagues.
• Enjoy working as part of a friendly, collaborative team.

Responsibilities

• Manage sea freight import shipments from booking through to final delivery.
• Liaise with shipping lines, overseas agents, hauliers and customers.
• Prepare and process shipping documentation.
• Coordinate customs clearance and delivery arrangements.
• Monitor shipments and update customers on progress.
• Resolve operational issues and ensure smooth shipments.
• Maintain accurate records and provide high standard of customer service.

Skills

Attention to detail

Organisational skills

Customer communication

Team collaboration

Job description

We're recruiting for a Sea Freight Import Operator to join a large, global freight forwarding business in Manchester. This is an opportunity to join an established company with a friendly, supportive team who genuinely enjoy working together.

The Role

• Manage sea freight import shipments from booking through to final delivery
• Handle FCL and LCL shipments
• Liaise with shipping lines, overseas agents, hauliers and customers
• Prepare and process shipping documentation
• Coordinate customs clearance and delivery arrangements
• Monitor shipments and keep customers updated on progress
• Resolve operational issues and ensure shipments run smoothly
• Maintain accurate records and provide a high standard of customer service

What We're Looking For

• Previous experience in sea freight import operations within a freight forwarder
• Good understanding of end-to-end sea freight import processes
• Knowledge of shipping documentation and customs procedures
• Strong organisational skills and attention to detail
• Confident communicating with customers, suppliers and overseas agents
• Ability to manage a busy workload and prioritise effectively
• A positive, proactive approach and willingness to support colleagues
• Someone who enjoys working as part of a friendly, collaborative team

What's on Offer

• Salary up to £34,000, depending on experience
• Hybrid working - 3 days in the office, 2 from home
• Friendly, welcoming team with a great working environment
• Opportunity to join a large, established global business
• Supportive colleagues and management