Air Freight Import Operator

WR Logistics; Altrincham; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Competitive salary

Bonus package

Modern environment

Supportive team

Career progression

Growing business

Job summary

WR Logistics in Manchester is seeking an experienced Air Freight Import Operator to manage air import shipments from origin through final delivery, delivering a reliable, professional service to customers.

You will liaise with airlines, overseas agents, customers and transport providers; prepare and process import documentation; coordinate customs clearance and onward deliveries; monitor shipments and provide customers with regular updates, ensuring issues are resolved promptly and records are

Qualifications

• Previous experience in Air Freight Imports within a freight forwarding environment.
• Good understanding of import procedures and documentation.
• Excellent communication and customer service.

Responsibilities

• Manage air freight import shipments from origin through to final delivery.
• Liaise with airlines, overseas agents, customers and transport providers.
• Prepare and process import documentation.
• Coordinate customs clearance and arrange onward deliveries.
• Monitor shipment progress and provide updates to customers.
• Resolve operational issues to ensure smooth shipments.
• Maintain accurate shipment records and support invoicing.

Skills

Communication skills

Customer service

Shipment management

Prioritisation

Attention to detail

Job description

Air Freight Import Operator - Manchester | Up to £35,000

Location: Manchester

Salary: Up to £35,000 per annum + Package / Bonuses

Job Type: Full-Time, Permanent

Are you an experienced Air Freight Import Operator looking for your next opportunity in Manchester?

We're working with a fantastic, well-established freight forwarder that's looking to strengthen its Air Import team with two experienced operators.

This is an excellent opportunity to join a supportive, knowledgeable team within a business that genuinely values its people and offers long-term career development.

The Role

You'll be responsible for managing air import shipments from start to finish, ensuring customers receive a reliable and professional service.

Key responsibilities include:

• Managing air freight import shipments from origin through to final delivery.
• Liaising with airlines, overseas agents, customers and transport providers.
• Preparing and processing import documentation.
• Coordinating customs clearance and arranging onward deliveries.
• Monitoring shipment progress and providing customers with regular updates.
• Resolving operational issues to ensure shipments run smoothly.
• Maintaining accurate shipment records and supporting invoicing.

What We're Looking For

• Previous experience in Air Freight Imports within a freight forwarding environment.
• Good understanding of import procedures and documentation.
• Strong communication and customer service skills.
• Ability to manage multiple shipments and prioritise workloads.
• A proactive, organised approach with excellent attention to detail.

What's on Offer?

• Competitive salary of up to £35,000 + Package / Bonuses
• Modern working environment.
• Supportive and experienced team.
• Genuine opportunities for professional development and career progression.
• Opportunity to join a respected and growing freight forwarding business.