Scrum Master

Greene King; Branston; Hybrid; GBP 50,000 - 70,000; Full time

Benefits offered by this job

Career progression across brands

Brand discounts across Greene King

Employee assistance program

Inns and hotels discounts

Refer a friend bonus £1,500

Wagestream access

Retail discounts

Job summary

Greene King is seeking an experienced Scrum Master to lead Agile practices within our Technology function on a fixed-term basis of 18 months. The role, based in Burton-on-Trent with hybrid work, will facilitate Scrum events, coach teams, and partner with Product Owners and Delivery Managers to ensure predictable delivery.

Candidates should have a strong Scrum background, experience with Azure DevOps/Confluence, and a proactive approach to removing blockers. A CS/MS(P) certification is preferred.

Qualifications

• Previous experience as a Scrum Master in software development.
• Practical experience facilitating Scrum events and backlog management.
• Proven experience working closely with engineering and delivery teams.
• Experience coaching teams in Agile principles and enabling self-organising behaviours.
• Strong facilitation, communication and conflict-resolution skills.
• Deep understanding of Agile frameworks, particularly Scrum.
• Experience using Azure DevOps, Confluence or similar tools for backlog management.
• Strong analytical mindset with experience using delivery metrics to support decision-making.
• Experience collaborating with external development partners.
• Certified Scrum Master (CSM), PSM I or equivalent preferred.
• Proactive and solution-focused, with a strong drive to remove blockers and improve efficiency.
• Able to influence, motivate and coach teams and stakeholders towards shared goals.
• Clear communicator who fosters openness, collaboration and continuous improvement.

Responsibilities

• Facilitate all Scrum events and support ongoing Backlog Refinement.
• Work closely with development teams, Delivery Managers, Product Owners and stakeholders to ensure clear Sprint Goals.
• Coach teams on Agile and Scrum best practices, promoting self-organisation and value delivery.
• Identify and manage dependencies early and address blockers quickly.
• Support teams in realistic Sprint commitments through capacity discussions.
• Monitor delivery metrics to support predictability and performance.
• Drive continuous improvement by evolving ways of working.
• Backlog & Flow Support: maintain a healthy, prioritised backlog with the Product Owner.
• Promote sustainable team pace and alignment with Sprint Goals.
• Stakeholder Engagement: align development teams, Product Owners and business stakeholders.
• Provide data-driven insights into progress, risks and delivery trends.
• Maintain transparency across stakeholders through clear communication and Sprint Reviews.
• Collaborate with external partner teams to align with Greene King’s delivery approach.

Skills

Scrum Master

Agile coaching

Backlog management

Facilitation

Stakeholder management

Azure DevOps

Confluence

CSM/PSM

Blocker removal

Team coaching

Metrics & delivery

External partner collaboration

Tools

Azure DevOps

Confluence

Job description

• Salary for Advertising: Competitive Salary

Company Description

Scrum Master
Burton-on-Trent/ hybrid
Fixed Term 18 months

Join us at Greene King, the country’s leading pub company and brewer, where our mission is to pour happiness into lives and become the pride of great British hospitality. We have something special, deeply rooted in our 220-year brewing and pub history, creating the business we are proudly known for today. Still today our 39,000 strong team are the guardians of what’s wholly British – the pub experience.

Job Description

At Greene King we believe digital innovation will transform the pub experience. We are committed to building best‑in‑class user and customer experiences across our digital products;seamlessly blending the digital and physical worlds to bring guests back time and time again.

We are seeking an experienced Scrum Master to join our Technology function. This role is critical to delivering Greene King’s Digital ambitions. As a Scrum Master, you will facilitate Agile processes, coach teams on Scrum principles, and enable smooth, predictable delivery while fostering continuous improvement.

Sprint Facilitation

Facilitate all Scrum events (Daily Scrum, Sprint Planning, Reviews, Retrospectives) and support ongoing Backlog Refinement.

Work closely with development teams, Delivery Managers, Product Owners and stakeholders to ensure clear Sprint Goals and effective sprint execution.

Coach teams on Agile and Scrum best practices, promoting self‑organisation, accountability and a focus on value delivery.

Identify and manage dependencies early, ensuring they are visible and actively addressed.

Remove impediments by working with the right stakeholders to resolve blockers quickly.

Support teams in realistic Sprint commitments through effective capacity discussions.

Monitor key delivery metrics (velocity, burn-down, cycle time) to support predictability and performance.

Drive continuous improvement by helping teams evolve their ways of working.

Backlog & Flow Support

Partner with the Product Owner to maintain a healthy, prioritised backlog.

Promote sustainable team pace, supporting clear prioritisation and alignment with Sprint Goals.

Stakeholder Engagement

Ensure strong alignment betweendevelopmentteams, Product Owners and business stakeholders.

Provide clear, data‑driven insights into progress, risks, team performance and delivery trends.

Maintain transparency across stakeholders through clear communication and effective Sprint Reviews.

Work with external partner teams to ensure alignment with Greene King’s delivery approach.

Conduct partner reviews where required, addressing communication, quality or delivery issues.

Foster effective collaboration across in‑house and partner teams to support smooth end‑to‑end delivery.

Qualifications

What you’ll bring…

Previous experience as a Scrum Master in a software development environment.

Practical experience facilitating Scrum events and supporting backlog management.

Proven experience working closely with engineering and delivery teams.

Experience coaching teams in Agile principles and enabling self‑organising behaviours.

Strong facilitation, communication and conflict‑resolution skills.

Deep understanding of Agile frameworks, particularly Scrum.

Experience using Azure DevOps, Confluence or similar tools for backlog management.

Strong analytical mindset with experience using delivery metrics to support decision‑making.

Experience collaborating with external development partners.

Certified Scrum Master (CSM), PSM I or equivalent preferred.

Proactive and solution‑focused, with a strong drive to remove blockers and improve efficiency.

Able to influence, motivate and coach teams and stakeholders towards shared goals.

Clear communicator who fosters openness, collaboration and continuous improvement.

Additional Information

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well‑known brands– as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands– so you enjoy your favourite food and drink at a discount.
• Free employee assistance program– mental health, well‑being, financial, and legal support because you matter!
• Discount of 50% for you and 25% for your loved onesat our Greene King Inns and hotels. – so you can enjoy a weekend away without breaking the bank.
• Refer a friend –who do you know who could be interested in a new role? When they are placed, you could earn £1,500 for referring them!
• Wagestream– access your wage before payday for when life happens.
• Retail discounts– Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more…