School Travel Assistant

Southampton City Council; Southampton; Sur place; GBP 21 000 - 27 000; Plein temps

Avantages offerts par ce poste

Pension scheme

Death in service

Generous holiday

Flexible working

Training & development

Wellbeing support

Armed Forces Covenant

Staff discounts

Cycle to work

Volunteer days

Résumé du poste

Southampton City Council is recruiting two School Travel Administrators to join the School Travel Service. The posts are full-time (37 hours per week) and based at the civic centre, supporting operations and passenger assistants teams with administrative and financial tasks.

The roles require confident and conscientious individuals capable of handling calls, coordinating records, and supporting a busy school travel service. Interview dates are to be confirmed.

Qualifications

• Experience in office administration or similar roles.
• Strong IT and office administration skills.
• Good communication with callers and stakeholders.
• Ability to maintain records and handle financial administration tasks.

Responsabilités

• Provide administrative support to the School Travel Team Leader for Operations.
• Support Team Leader for Passenger Assistants with admin, sickness/absence logs, and records.
• Handle general office and financial administration, call handling and outgoing calls.

Connaissances

Administrative skills

Telephone handling

Financial administration

Team support

Outils

Microsoft Office

Description du poste

“Southampton – a city of opportunity where everyone thrives”

We have an exciting opportunity for two School Travel Administrators to join Southampton City Council (SCC) in the School Travel Service.

The successful candidate/s will be working from the office at the civic centre for a full-time position of 37 hrs per week.

About the team:

The School Travel Service is made up of Operational team, Passenger Assistants team and Compliance team.

Operational team- School Travel Team Leader for Operations, Senior Travel Officers, Travel Officers, School Travel Administrators- Responsible for arranging school travel routes, liaising with taxi/ minibus operators, SEN team, schools, parents & passenger assistants and all associated tasks.

Passenger Assistants team- Team Leader for Passenger Assistants x2, Apprentice School Travel Administrator & Over 150 Passenger Assistants. – The officer team are responsible for securing cover of routes, logging sickness, HR/ contract processes, training and associated tasks.

Compliance team – Senior Travel Planning & Compliance Officer, School Travel Administrator, Senior Independent Travel Trainer and Independent Travel Trainer. Ensuring compliance of taxi/ minibus operator contracts. Carrying out Risk Assessments of routes or journeys. Training young people to be independent in traveling to school and support with the transition and associated tasks.

About the role:

We are looking for a confidentand conscientiousindividual/s to undertake the role of School Travel Administrator.

As School Travel Assistant you will play a key part in the smooth operational running of the busy School Travel Service. We are looking for 2 posts.

1) Supporting the School Travel Team Leader for Operations

You will be providing administrative support including general office and financial administration, answering telephone calls into the service and making outgoing calls in relation to the service. Supporting colleagues within the wider team. Please refer to the Job description for further information.

2) Supporting the Team Leader for Passenger Assistants

You will be providing administrative support including but not limited to sickness and absence recording, sourcing cover for instances of sickness and absence, general office and financial administration, answering telephone calls into the service and making outgoing calls in relation to the service. Booking training and maintaining records.

If you feel you have the necessary background, experience and skills to undertake this role we would like to hear from you.

Interview Information:

Please note that interviews are scheduled for week commencing 26th October.

What we can offer you:

• Excellent local government pension with 15.2% employer contribution
• Death in service benefit of x3 salary, and optional salary sacrifice shared cost AVC (additional voluntary contribution)
• Generous holiday 25–31 days, based on role and service
• Flexible working options (role-dependent)
• Family-friendly policies - Maternity, Paternity, Adoption, Shared/Unpaid Parental Leave, Time off for Dependents
• Training and development, including coaching and mentoring
• Health and wellbeing support - Employee Assistance Programme, Menopause Pledge, Mental Health First Aiders and access to a variety of staff networks
• Veteran-friendly employer with the Armed Forces Covenant
• Retail discounts and savings through the Southampton City Council benefits platform
• Discounted memberships at local sports and fitness centres
• Sustainable travel benefits - low emission car scheme, cycle to work, season ticket loans
• Employee volunteering scheme with 2 paid days leave to volunteer

For further information on our benefits package please visit: Employee benefits (southampton.gov.uk)

Contact details for questions regarding the role:

For an informal discussion about the post please contact Sarah Potten on [e-mail]

Recruitment contact details:

Support with the application process

Email: [e-mail]
Tel: [phone]
For more information about SCC please visit Southampton City CouncilFollow us on social media for regular updates on our featured jobs and latest news.
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