School SEN Administrator

Pertemps Education Network; Old Warren; On-site; GBP 21,000 - 27,000; Full time

Job summary

Pertemps Education Network is seeking a highly organised SEN School Administrator for a specialist school in Reading (RG1). Start ASAP.

You will support day-to-day office operations, manage pupil records, liaise with parents and external professionals, and assist with EHCP administration. The role requires experience in schools or SEN settings, strong MS Office skills, and the ability to handle confidential information.

Qualifications

• Experience in a school, SEN setting, or education environment.
• Excellent organisational skills and attention to detail.
• Ability to handle confidential and sensitive information with discretion.
• Friendly, patient and approachable when supporting pupils and families.

Responsibilities

• Provide efficient day-to-day administrative support to the school and staff.
• Be the first point of contact for parents, pupils, visitors and external professionals.
• Manage calls, emails and enquiries promptly and professionally.
• Maintain pupil records and school databases accurately.
• Assist with attendance administration and follow up unexplained absences.
• Maintain safeguarding records and assist with EHCPs and annual reviews.
• Liaise with parents about appointments and general queries.
• Support safeguarding and GDPR compliance and staff with filing and documentation.
• Prepare letters, reports and meeting documents.
• Support organisation of meetings, events and school activities.
• Assist with invoices and general financial admin when required.

Skills

SEN experience

Administrative skills

Microsoft Office

Tools

SIMS

Arbor

Bromcom

Job description

SEN SCHOOL ADMINISTRATOR

Location: Reading, RG1

Start Date: ASAP

Contract: Full-time

Hours: Monday - Friday, 8:00am - 4:00pm / school hours - This may vary slightly

Salary: Competitive, dependent on experience

About the RoleWe are seeking a highly organised, compassionate and proactive SEN School Administrator to join a specialist school in Reading (RG1) as soon as possible.This is an excellent opportunity for an experienced school administrator who enjoys working in a supportive environment and is confident dealing with pupils with additional needs, parents/carers, staff and external professionals.The successful candidate will play an important role in ensuring the smooth and efficient running of the school office, while providing a welcoming and professional service to pupils, families and visitors.

Key Responsibilities

• Provide efficient day-to-day administrative support to the school and wider staff team.
• Act as a professional and welcoming first point of contact for parents, carers, pupils, visitors and external professionals.
• Manage incoming telephone calls, emails and enquiries, ensuring these are dealt with appropriately and efficiently.
• Maintain accurate and up-to-date pupil records and school databases.
• Support with attendance administration, including monitoring attendance, recording absences and following up unexplained absences.
• Maintain confidential SEN and pupil documentation, ensuring records are accurate and appropriately stored.
• Support the administration of EHCPs, annual reviews and meetings where required.
• Liaise with parents/carers regarding appointments, meetings, attendance and general school queries.
• Assist with safeguarding administration, ensuring relevant information is recorded accurately and escalated to the appropriate member of staff.
• Maintain confidentiality and comply with GDPR and school data protection procedures at all times.
• Prepare letters, reports, spreadsheets, meeting documentation and other correspondence.
• Support the organisation of meetings, appointments, reviews and school events.
• Maintain effective electronic and paper filing systems.
• Assist with the processing of invoices, purchase orders and other general financial administration where required.
• Support the school leadership team with administrative tasks and projects.
• Liaise with external agencies and professionals where appropriate.
• Provide general office and administrative support to ensure the school operates effectively on a daily basis.
• Work collaboratively with teaching, pastoral, SEN, safeguarding and leadership teams.
• Undertake any other reasonable administrative duties required to support the smooth running of the school.

The Ideal Candidate

• Experienced working within a school, SEN setting, education or similar environment.
• Highly organised with excellent attention to detail.
• Confident managing confidential and sensitive information.
• Compassionate, patient and approachable, particularly when supporting pupils and families with additional needs.
• Confident communicating with a wide range of stakeholders.
• Able to remain calm and professional when dealing with challenging or sensitive situations.
• Comfortable working in a busy environment and managing competing priorities.
• Proactive and able to work independently while contributing positively to a wider team.
• Confident using Microsoft Office, particularly Word and Excel.
• Ideally experienced with school MIS systems such as SIMS, Arbor or Bromcom.
• Ideally familiar with CPOMS or another safeguarding recording system.
• Knowledge of safeguarding, SEN administration and GDPR would be highly advantageous.

What the School Offers

• A welcoming and supportive specialist school environment.
• The opportunity to make a genuine difference to pupils with additional needs.
• A collaborative and dedicated staff team.
• A varied administrative role with the opportunity to develop your experience within SEN education.
• Immediate start available.