School Receptionist

Academics; Gravesend; On-site; GBP 19,000 - 22,000; Full time

Benefits offered by this job

Immediate start

Full-time hours

Fixed-term rolling contract

Support from Academics Ltd team

Job summary

Academics Ltd is partnering with a welcoming SEN school in Gravesend to recruit an experienced School Receptionist to join the busy admin team. You will be the first point of contact for pupils, parents and staff, manage the reception area, and ensure safeguarding procedures are followed with a calm, professional manner.

The role requires prior school office experience, preferably in SEN settings, and proficiency with Arbor or another MIS.

Qualifications

• Previous experience in a school office or reception is essential.
• Experience in SEN/specialist environments is desirable.
• Arbor or similar MIS experience is essential.

Responsibilities

• Act as the first point of contact for pupils, parents, visitors and staff.
• Manage the school reception area and ensure safeguarding/sign-in procedures.
• Answer and direct calls, respond to emails and enquiries professionally.
• Maintain pupil and school records using Arbor or another MIS.
• Support attendance administration and general school office duties.
• Data entry, filing, scanning and correspondence tasks.
• Liaise with parents, carers, staff and external visitors.
• Manage incoming/outgoing post, deliveries and enquiries.
• Handle confidential information appropriately and provide admin support.

Skills

Communication skills

Interpersonal skills

Organisational skills

Calm under pressure

Tools

Arbor MIS

Job description

School Receptionist - SEN School | Gravesend

Full-time | £14.50+ per hour | Fixed-Term Rolling Contract | Immediate Start

Academics Ltd is working in partnership with a welcoming and supportive SEN school in Gravesend to recruit an experienced School Receptionist to join their busy administration team ASAP.

The successful candidate will ideally have experience working within an SEN or specialist school environment and will be confident using Arbor or another school Management Information System (MIS). You will need to be comfortable working in a busy school reception while maintaining a calm, professional and welcoming approach.

Key Responsibilities

• Act as the first point of contact for pupils, parents, visitors and staff.
• Manage the school reception area and ensure all visitors follow safeguarding and signing-in procedures.
• Answer and direct telephone calls, respond to emails and deal with enquiries professionally.
• Maintain accurate pupil and school records using Arbor or another school MIS.
• Support with attendance administration and general school office duties.
• Complete administrative tasks including data entry, filing, scanning and correspondence.
• Liaise professionally with parents, carers, staff and external visitors.
• Manage incoming and outgoing post, deliveries and reception enquiries.
• Handle confidential and sensitive information appropriately.
• Provide general administrative support to the wider school team.

Requirements

• Previous experience working within a school office or school reception is essential.
• Experience within an SEN/specialist school environment is highly desirable.
• Arbor trained or confident using another school MIS system is essential.
• Good understanding of school administration and safeguarding procedures.
• Excellent communication and interpersonal skills.
• A calm, patient and professional approach.
• Strong organisational skills and attention to detail.
• Ability to manage a busy workload and prioritise effectively.
• Enhanced DBS on the Update Service, or willingness to obtain one.

What We Offer

• Immediate start available.
• Full-time hours.
• £14.50+ per hour, depending on experience.
• Fixed-term rolling contract with the potential for ongoing work.
• Opportunity to work within a supportive SEN school in Gravesend.
• Ongoing support from the dedicated Academics Ltd team.

Salary will be determined by the successful candidate's qualifications and relevant experience, and will be in accordance with the client's pay policy