School Receptionist & Admin Support

The St John Paul Ii Multi Academy; Birmingham; On-site; GBP 18,000 - 23,000; Full time

Job summary

The St John Paul II Multi Academy seeks a dedicated School Receptionist to be the welcoming face of our Birmingham schools. You will handle front-desk enquiries, manage visitor sign-ins, and support daily office functions across multiple sites.

You will maintain pupil records, assist with mail and couriers, and help ensure safeguarding and health & safety procedures are followed. A friendly, efficient, and flexible approach is essential.

Qualifications

• Good standard of written and spoken English and numeracy.
• Ability to operate telephone systems and reprographic equipment.
• Provide clerical support and manage file/record keeping.
• Liaise effectively with other departments and external bodies.
• Interact with children and parents professionally.
• Work well in a team and meet deadlines.
• Role may involve First Aid and safeguarding responsibilities.

Responsibilities

• Operate reception duties and answer telephone and face-to-face enquiries.
• Ensure visitor security and sign-in procedures.
• Distribute mail and manage couriers.
• Maintain tidy reception area and support administrative tasks.
• Maintain pupil data records and stock levels.
• Liaise with parents regarding pupil sickness/injury.
• Assist staff with general administrative duties.
• Support safeguarding policies and health & safety.

Skills

Written and spoken English

Numeracy

Telephone handling

Photocopying & reprographics

Clerical support

Interdepartmental communication

Communicate with children/parents

Team communication

Meeting deadlines

Flexibility/adaptability

First Aid (desirable)

Education

Sound educational background

Tools

Microsoft Office

E-mail

Excel

Publisher

PowerPoint

Internet

SIMS modules

Job description

The St John Paul II Multi Academy seeks a dedicated School Receptionist to be the welcoming face of our Birmingham schools. You will handle front-desk enquiries, manage visitor sign-ins, and support daily office functions across multiple sites.

You will maintain pupil records, assist with mail and couriers, and help ensure safeguarding and health & safety procedures are followed. A friendly, efficient, and flexible approach is essential.