School Receptionist

Riverside Bridge School; Greater London; On-site; GBP 18,000 - 23,000; Full time

Job summary

Riverside Bridge School in London is seeking a calm, professional Receptionist to provide a welcoming front-of-house service for pupils, families, visitors and staff. The role combines reception duties with safeguarding procedures and administrative support.

You will manage telephone and email enquiries, sign in visitors and contractors, maintain accurate records, handle post and deliveries, and support school events.

Qualifications

• Experience in a school or SEND setting is desirable.
• Strong administrative and organisational skills are essential.
• Excellent communication and customer-facing approach required.

Responsibilities

• Manage telephone and email enquiries.
• Sign in visitors and contractors and support visitor compliance.
• Maintain accurate records and process post and deliveries.
• Support school events and coordinate stationery and office supplies.
• Communicate with families and professionals to ensure smooth operations.
• Maintain safeguarding procedures as part of front-of-house duties.

Skills

Calm under pressure

Administrative skills

Organisational skills

Communication

Customer-facing

Confidentiality

Job description

Riverside Bridge School is a large and growing specialist SEND school supporting pupils from EYFS through to Post-16 with a wide range of complex needs. Our pupils include autistic learners and those with severe, profound and complex learning difficulties, communication needs, sensory differences and physical and medical needs. Our personalised approach places communication, independence, wellbeing and preparation for adulthood at the heart of pupils’ learning and development.

We are looking for a calm, professional and highly organised Receptionist to provide an efficient and welcoming front-of-house service. As a key first point of contact for pupils, families, visitors, staff and external professionals, you will play an important role in ensuring that the school operates safely, effectively and professionally each day.

The role combines reception and visitor management with safeguarding procedures, communication and administrative support. Responsibilities include managing telephone and email enquiries, signing in visitors and contractors, supporting visitor compliance, maintaining accurate records, communicating with families and professionals, processing post and deliveries, supporting school events and coordinating stationery and office supplies.

This is a busy and varied role within a specialist environment, so we are seeking someone who can manage competing priorities, communicate confidently, maintain confidentiality and remain calm and professional when responding to sensitive or challenging situations. Experience in a school or SEND setting is desirable, but strong administrative, organisational and customer-facing skills are central to the role.