School Reception & Admin Specialist

Nishkam Primary School Birmingham; Birmingham; On-site; GBP 18,000 - 24,000; Full time

Job summary

Nishkam Primary School Birmingham is seeking a School Receptionist & Administrator to deliver high-quality customer service to parents, staff and visitors and to support the Office Lead and SLT with everyday administrative tasks.

The role covers front-desk duties, attendance monitoring, communications and document handling, helping to keep the school running smoothly and in line with our ethos.

Responsibilities

• Maintain a welcoming environment in line with our school culture and ethos.
• Arrange hospitality for visitors during their visit.
• Ensure all face-to-face enquiries from visitors, parents, staff and pupils are dealt with appropriately and in a timely and professional manner.
• Answer telephone calls in a polite and courteous manner and promptly forward messages to relevant members of staff.
• Respond to email queries or concerns and/or elevate to relevant staff member if unable to answer/resolve.
• Make outbound calls to parents with communications from the school leadership team.
• Assist with the mailing and distribution of documents and communication on behalf of the school leadership team e.g. reports, attendance letters.
• Word process documents, reports, letters and newsletters for the school leadership team.
• Photocopy, scan and save documents as required on our shared areas.
• Maintain the school calendar and schedule meetings held at the school with relevant attendees on a weekly basis.
• Manage the room booking diary for shared spaces within the school e.g. conference room and Computing Suite on a weekly basis.
• Distribute resources to staff and complete the associated paperwork relating to school stock.
• Ensure delivery items are checked and signed off before storing.
• Receive and disseminate post and parcels to the relevant members of staff.
• Complete medium to large-scale printing jobs on behalf of the senior leadership team.
• Support the organisation of the school library/books and support children to access the system to sign out reading books.

Job description

Nishkam Primary School Birmingham is seeking a School Receptionist & Administrator to deliver high-quality customer service to parents, staff and visitors and to support the Office Lead and SLT with everyday administrative tasks.

The role covers front-desk duties, attendance monitoring, communications and document handling, helping to keep the school running smoothly and in line with our ethos.