School Reception & Admin Coordinator

The Royal Ballet School; Greater London; On-site; GBP 17,000 - 21,000; Part time

Benefits offered by this job

Annual leave 30 days pro rata

Job summary

The Royal Ballet School is seeking a friendly Receptionist to join the White Lodge team in Richmond. You will provide a professional front-of-house service and high-quality administrative support across multiple teams and sites.

Hours: 22.5 per week (Tue–Thu 7:00–15:00). Salary £19,363.50 per annum with 30 days annual leave pro rata. You will be the first point of contact, manage post, coordinate deliveries and support staff during peak times.

Qualifications

• Previous experience in a similar customer-facing / Reception role
• Good administration experience, supporting varied projects and teams
• Excellent communication skills and confident telephone manner
• Friendly, welcoming and approachable
• Able to deal confidently with visitors including students, parents and VIPs
• Proactive, able to show initiative under pressure
• Solid IT skills: Word and Outlook
• Highly organized with attention to detail and ability to multi-task
• Able to work in small team or unsupervised with initiative
• Willing to work across departments and swap sites if needed
• Smart appearance and professional manner
• Interest in working in a multi-site team and performing arts environment
• Experience using Microsoft Excel
• Experience maintaining databases
• Experience working in a School environment
• Interest in dance or performing arts

Responsibilities

• Be the first point of contact for all visitors to the School
• Support the Finance team with administrative tasks
• Organise cover for Front of House and staff during holidays and absences
• Assist School administrators during peak times
• Support academic staff during examinations
• Coordinate open days, parent meetings and school events
• Provide admin support to SLT, EAs and School staff as required
• Organise post and deliveries
• Liaise with staff regarding group visits
• Arrange taxis, minibuses and couriers
• Attend CPD training/INSET
• Ensure Reception and common areas are tidy and well-presented
• Manage security of allocated keys
• Maintain Front of House Handbook, diary and driver’s diary
• Prepare handover emails for weekend reception staff
• Manage stationery and stock replenishment
• Be a nominated first aider and fire marshal with Facilities team
• Record daily attendance and fire registers
• Occasionally attend Upper School tasks

Job description

The Royal Ballet School is seeking a friendly Receptionist to join the White Lodge team in Richmond. You will provide a professional front-of-house service and high-quality administrative support across multiple teams and sites.

Hours: 22.5 per week (Tue–Thu 7:00–15:00). Salary £19,363.50 per annum with 30 days annual leave pro rata. You will be the first point of contact, manage post, coordinate deliveries and support staff during peak times.