School Office Receptionist & Admin — Long-Term

Protocol Education; North East; On-site; GBP 18,000 - 23,000; Full time

Job summary

Protocol Education is seeking a friendly Receptionist & Administrator for a welcoming primary school in the West End of Newcastle (NE4). You will be the first point of contact for pupils, parents, visitors and staff, helping the office run smoothly on a day‑to‑day basis.

Ideal candidates will be available for 35 hours per week with some flexibility. This long-term role may become indefinite, offering valuable experience within a supportive school community.

Qualifications

• Experience as a school administrator or receptionist is preferred.
• Strong front‑of‑house and customer service skills.
• Organised and able to manage multiple tasks efficiently.

Responsibilities

• Manage the school's front reception area.
• Answer and direct incoming telephone calls.
• Welcome parents, visitors and external agencies.
• Provide administrative support to the wider office team.
• Respond to day‑to‑day enquiries in a professional manner.
• Maintain records and carry out general office duties.
• Support the smooth running of the school office.

Skills

Front-of-house

Customer service

Organised

Proactive

Job description

Protocol Education is seeking a friendly Receptionist & Administrator for a welcoming primary school in the West End of Newcastle (NE4). You will be the first point of contact for pupils, parents, visitors and staff, helping the office run smoothly on a day‑to‑day basis.

Ideal candidates will be available for 35 hours per week with some flexibility. This long-term role may become indefinite, offering valuable experience within a supportive school community.