School Office & Front Desk Administrator

We Manage Jobs(WMJobs); Stafford; On-site; GBP 16,000 - 25,000; Full time

Job summary

John Wheeldon Primary Academy is seeking a Front of House Administrator for a fixed-term secondment covering 01.09.26-16.07.27. The role is 27.5 hours per week, term-time only, with a pro rata salary around £15,755.87 to £25,185.00 depending on hours and weeks worked.

The successful candidate will provide welcoming front-of-house support, handle enquiries, support admissions and attendance, and use School admin systems. Ideally, experience in office admin and safeguarding awareness.

Qualifications

• Friendly and welcoming liaison with pupils, staff and parents.
• Compassionate and balanced approach to sensitive stakeholder issues.
• Polite and professional with parental engagement and busy schedules.
• Keen to learn and engage with training opportunities.
• Proactive in day-to-day admin duties under supervision of Office Manager.
• Experience in an office/admin background is preferred.
• Good communication with a focus on stakeholder reassurance.
• Works well in a team and manages priorities effectively.

Responsibilities

• Provide front of house support to pupils and parents; manage enquiries and calls.
• Support admissions and attendance-based administration.
• Act as First Aid point of contact for pupil injuries.
• Utilise administrative software to support main Academy Office (ParentPay, Bromcom, MyConcern, Parent Dojo).
• Contribute to maintenance of Staff HR files.
• Assist Senior Leadership Team with basic administrative duties.

Skills

Front of House

Communication

Teamwork

Customer service

Data entry

Office liaison

Education

Administrative background

Tools

Microsoft Office

Bromcom

MyConcern

ParentPay

Parent Dojo

Job description

John Wheeldon Primary Academy is seeking a Front of House Administrator for a fixed-term secondment covering 01.09.26-16.07.27. The role is 27.5 hours per week, term-time only, with a pro rata salary around £15,755.87 to £25,185.00 depending on hours and weeks worked.

The successful candidate will provide welcoming front-of-house support, handle enquiries, support admissions and attendance, and use School admin systems. Ideally, experience in office admin and safeguarding awareness.