Education IT Support Technician - Multi-School Flexible Hours

The Athelstan Trust; Tetbury Upton; On-site; GBP 23,000 - 32,000; Full time

Job summary

The Athelstan Trust is seeking an IT Technician to provide comprehensive technical support and to manage our IT infrastructure across several school sites. You will support a variety of devices and systems, including Windows computers, iPads, and Microsoft 365.

The role involves travel between schools and requires a proactive, customer‑focused approach to resolving issues and maintaining security and uptime.

Qualifications

• Experience providing technical support to users in a school or corporate environment.
• Ability to manage and maintain IT infrastructure across multiple devices and platforms.
• Strong customer service skills with a proactive approach to issues.

Responsibilities

• Provide comprehensive technical support to school staff and pupils as needed.
• Manage IT systems and ensure smooth operation of the Trust's IT infrastructure.
• Troubleshoot hardware/software issues and assist with device deployment and user queries.

Skills

Technical support

IT infrastructure

Troubleshooting

Customer service

Device support

Windows/M365

Tools

Windows Server

Microsoft 365

Job description

The Athelstan Trust is seeking an IT Technician to provide comprehensive technical support and to manage our IT infrastructure across several school sites. You will support a variety of devices and systems, including Windows computers, iPads, and Microsoft 365.

The role involves travel between schools and requires a proactive, customer‑focused approach to resolving issues and maintaining security and uptime.