School IT Technician: Cloud‑First Support & Impact

Ormiston Academies Trust; Greater London; On-site; GBP 28,000 - 36,000; Full time

Job summary

Ormiston Academies Trust is seeking a proactive IT Technician to support staff and students across multiple academy sites in West London. The role is hands-on, delivering first‑line and some second‑line support and contributing to cloud-first transformation projects.

You will join an on-site IT team, travel between London academies if needed, and help ensure technology empowers teaching, learning, and the wider school community. Excellent communication with non-technical users is essential.

Qualifications

• Experience in providing IT support in a workplace environment.
• Troubleshoot hardware, software, and devices (desktops, laptops, tablets, printers, mobiles).
• Proficient with Microsoft 365, Azure, Teams, SharePoint, and Active Directory.
• Ability to explain technical information clearly to non-technical users.

Responsibilities

• Provide responsive, approachable support to staff and students.
• Build strong, trusted relationships across each academy.
• Support delivery and management of cloud-first initiatives.
• Offer technical guidance to colleagues and stakeholders.
• Work with senior staff to ensure technology supports teaching and the school community.

Skills

IT support experience

Troubleshooting hardware & software

Clear communication

Customer-focused

Tools

Microsoft 365

Azure

Teams

SharePoint

Active Directory

Job description

Ormiston Academies Trust is seeking a proactive IT Technician to support staff and students across multiple academy sites in West London. The role is hands-on, delivering first‑line and some second‑line support and contributing to cloud-first transformation projects.

You will join an on-site IT team, travel between London academies if needed, and help ensure technology empowers teaching, learning, and the wider school community. Excellent communication with non-technical users is essential.