School IT Technician

hireful.; Greater London; On-site; GBP 28,000 - 32,000; Full time

Benefits offered by this job

Zones 1-6 travelcard

Employee benefits

Job summary

hireful. is seeking an IT Technician to support schools in North London. You will manage school IT systems, resolve technical issues, and install hardware and software while delivering excellent customer service.

The role covers Barnet and surrounding areas, with a zones 1-6 travelcard provided for work-related travel. Salary ranges from £28,000 to £32,000 base per year plus employee benefits.

Qualifications

• Experience in IT support, preferably up to 2nd line.
• Experience in a school/academy/college environment is desirable.
• Experience installing, maintaining and fixing IT equipment (servers, software, networks, hardware, telephony).
• Experience supporting Office 365, Google Workspace and Chromebooks is highly desirable.

Responsibilities

• Manage IT systems across schools and provide first-class IT support.
• Resolve technical issues affecting teaching and learning environments.
• Install and maintain hardware and software, including networking and telephony.
• Provide excellent customer service and act as the liaison between schools and the service provider.

Skills

IT Support

2nd Line Support

Customer Service

Networking

Servers

Maintenance

Telephony

Office 365

Google Workspace

Chromebook

Tools

Office 365

Google Workspace

Chromebook

Job description

Are you a school ICT Technician or IT Technician looking for your next career opportunity? Do you you feel your progression is currently limited in the school you are working in? Are you keen to work for an IT Service provider, providing first class IT services to the education industry? This is your chance to make a real impact, using your IT skills to improve teaching and learning environments. You'll be the go-to expert, managing IT systems, solving technical problems, and installing hardware and software - all while delivering excellent customer service that schools can rely on. You'll act as the key link between schools and the wider company, keeping everyone connected and informed. Sound like you? Read on

Role: IT Technician aka IT Support Technician, ICT Support Technician, ICT Consultant, ICT Technician, Field IT Support Engineer, School IT Support, IT Field Technician, Network Manager

Location: Barnet - covering schools in North London (you will be provided with a zones 1-6 travelcard giving you free travel around London for work and in your own time)

Salary: £28k-£32k base salary + zones 1-6 travelcard and great employee benefits

What you will bring to the role:

• Previous experience in an IT Support capacity, preferably up to 2nd line would be great, but not essential.
• Experience of working within a school, academy or College would be very highly desired and advantageous.
• Experience installing, maintaining and fixing IT equipment e.g. Servers, Software, Networks, Hardware and telephony
• Experience supporting Office 365, Google Workspace and Chromebook is highly desirable.
• Excellent customer services skills with a passion for providing a customer facing first class service.