School IT Technician

Hireful Ltd; Greater London; On-site; GBP 28,000 - 32,000; Full time

Benefits offered by this job

Zones 1-6 travelcard

Job summary

Hireful Ltd in Barnet, North London, is seeking an ICT Technician to support school IT environments. You’ll manage IT systems, install hardware and software, and resolve technical issues while delivering excellent customer service to schools.

The role involves travel across North London with a zones 1-6 travelcard provided, and a base salary of £28k–£32k plus benefits.

Qualifications

• Experience in an IT support capacity, ideally up to 2nd line.
• Experience working in a school, academy, or college is highly desired.
• Experience installing, maintaining and fixing IT equipment (servers, software, networks, hardware).
• Experience supporting Office 365, Google Workspace and Chromebooks is highly desirable.
• Excellent customer service skills with a focus on a customer-facing approach.

Responsibilities

• Manage IT systems and resolve technical problems in schools.
• Install and maintain hardware, software, and networks.
• Support Office 365, Google Workspace, and Chromebooks.
• Provide first-class customer service to schools.
• Act as the main link between schools and the company.

Skills

IT Support

2nd line support

Customer service

Tools

Office 365

Google Workspace

Chromebook

Job description

Are you a school ICT Technician or IT Technician looking for your next career opportunity? Do you you feel your progression is currently limited in the school you are working in? Are you keen to work for an IT Service provider, providing first class IT services to the education industry? This is your chance to make a real impact, using your IT skills to improve teaching and learning environments. You’ll be the go-to expert, managing IT systems, solving technical problems, and installing hardware and software – all while delivering excellent customer service that schools can rely on. You’ll act as the key link between schools and the wider company, keeping everyone connected and informed. Sound like you? Read on...

Location: Barnet - covering schools in North London (you will be provided with a zones 1-6 travelcard giving you free travel around London for work and in your own time)

Salary: £28k-£32k base salary + zones 1-6 travelcard and great employee benefits

What you will bring to the role:

• Previous experience in an IT Support capacity, preferably up to 2nd line would be great, but not essential.
• Experience of working within a school, academy or College would be very highly desired and advantageous.
• Experience installing, maintaining and fixing IT equipment e.g. Servers, Software, Networks, Hardware and telephony
• Experience supporting Office 365, Google Workspace and Chromebook is highly desirable.
• Excellent customer services skills with a passion for providing a customer facing first class service.

£28k-£32k base salary + Zones 1-6 Travelcard

Hours

8-4:30

Contract type

Full time

Location

Barnet - North London