School Front Office Admin – Welcoming, Long-Term Role

Protocol Education; Newcastle upon Tyne; On-site; GBP 19,000 - 23,000; Full time

Job summary

Protocol Education is seeking a friendly Receptionist & Administrator for a welcoming primary school in Newcastle's West End (NE4). You will be the first point of contact for pupils, parents and visitors, supporting the daily running of the school office.

You will manage front reception, answer calls, greet visitors and provide general administrative support to the office team. Excellent organisation, customer service skills and a professional, approachable manner are essential for this

Qualifications

• Experience in school or education office is a plus.
• Strong communication and interpersonal skills.
• Ability to juggle multi-task activities calmly and professionally.

Responsibilities

• Manage the school's front reception area.
• Answer and direct incoming telephone calls.
• Greet parents, visitors and external agencies.
• Provide administrative support to the office team.
• Respond to day-to-day enquiries in a professional manner.
• Maintain records and carry out general office duties.
• Support the smooth running of the school office.

Skills

Front desk

Customer service

Telephone etiquette

Office administration

Organised

Tools

MS Office

Job description

Protocol Education is seeking a friendly Receptionist & Administrator for a welcoming primary school in Newcastle's West End (NE4). You will be the first point of contact for pupils, parents and visitors, supporting the daily running of the school office.

You will manage front reception, answer calls, greet visitors and provide general administrative support to the office team. Excellent organisation, customer service skills and a professional, approachable manner are essential for this