School Front Desk & Admin Support (Term-Time)

Coast and Vale Learning Trust; Greater London; On-site; GBP 27,000 - 28,000; Part time

Job summary

Lilian Baylis Technology School in London seeks a proactive Business Support Assistant (Receptionist) to be the friendly face of the school. You will welcome staff, parents, visitors, and students, maintaining a safe environment and handling inquiries with professionalism.

As the first point of contact, you will support administration, manage communications, and assist with student files, uniform sales, and basic first aid.

Qualifications

• Proven experience in customer service and managing a busy front-of-house or office reception.
• Outstanding written and verbal communication skills, with the ability to handle sensitive matters with tact and confidentiality.
• Strong IT literacy (Microsoft Office and Google Drive) with excellent multitasking abilities.

Responsibilities

• Frontline Welcome & Security: greet visitors, manage identity badges, oversee sign-ins, and maintain reception security and Inventry system.
• Communication & Switchboard: handle calls, manage emails, monitor voicemail, and coordinate school-wide messages.
• Student & Admin Support: manage Free School Meals processing, student files, mail, and admin tasks.
• School Sales: handle sale and record-keeping of uniforms and recreational equipment.
• First Aid & Welfare: provide first aid and contact parents when needed.

Skills

Customer service

Front-of-house reception

IT literacy

Confidentiality/tact

Tools

Inventry system

Job description

Lilian Baylis Technology School in London seeks a proactive Business Support Assistant (Receptionist) to be the friendly face of the school. You will welcome staff, parents, visitors, and students, maintaining a safe environment and handling inquiries with professionalism.

As the first point of contact, you will support administration, manage communications, and assist with student files, uniform sales, and basic first aid.