School Attendance Officer

Outwood Academy Hindley; Wigan; On-site; GBP 23,000 - 29,000; Full time

Job summary

Outwood Academy Hindley is seeking an Attendance Officer to help maximise student potential by improving attendance and reducing persistent absence through whole-school strategies. You will perform operational duties including home visits, late gate patrols and maintaining attendance records.

You will engage with students and parents to identify barriers to attendance, provide support, and present attendance data for monitoring and reporting.

Qualifications

• Excellent communication with diverse audiences, both verbal and written.
• Strong time management and organisational skills.
• Proficiency in ICT, especially Microsoft Office and Excel; familiarity with CMIS/SIMS advisable; DBS check required.

Responsibilities

• Drive whole-school attendance strategies by providing operational and clerical support to reduce persistent absence.
• Conduct daily 'Late Gate' patrol and maintain attendance management system.
• Prepare and present attendance data for monitoring and reporting; process referrals for Fixed Penalty Notices.

Skills

Communication

Time management

Organisation

MS Office

Excel

Resilience

Conflict resolution

Stakeholder management

Tools

CMIS

SIMS

Job description

Are you passionate about ensuring every student maximises their potential through consistent attendance? As an Attendance Officer, you will be crucial in implementing whole-school strategies designed to improve attendance levels and actively reduce persistent absence. This role blends operational duties—such as conducting home visits and late gate patrols with essential administrative support, requiring resilient engagement with students and parents to address attendance barriers.

Responsibilities

You will drive whole-school attendance strategies by providing operational and clerical support to reduce persistent absence. This involves conducting the daily 'Late Gate' patrol and maintaining the academy’s registration and attendance Management Information System, including operating the automated system for contacting parents regarding absence.

A key function is direct engagement with students and parents to discuss reasons for absence, offering appropriate support and challenge. You will also prepare and present detailed attendance data for monitoring and reports, process referrals for Fixed Penalty Notices, and publicise attendance information through various channels.

Qualifications

The successful candidate must demonstrate the ability to effectively communicate with diverse audiences, both verbally and in writing, and possess excellent time management and organisation skills. Proficiency in standard ICT packages, particularly Microsoft Office and Excel, is essential. Required attributes include resilience and the ability to work effectively in difficult situations, including dealing with conflict, while remaining professional at all times.

The ability to build effective working relationships with all stakeholders, including students and parents, is crucial. Experience in a school environment or attendance-related role is desirable, as is using CMIS or SIMS software. A satisfactory DBS check is mandatory.