School Admissions Caseworker - Hybrid Admin & Guidance

Civic Recruitment Limited; Walsall; Hybrid; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Hybrid working

Job summary

Civic Recruitment Limited is recruiting for an Admissions Administrator on a 12 month contract with a local authority in Walsall. The role handles school admissions applications, provides guidance to parents and schools, and ensures records and processes comply with statutory requirements.

You will manage a varied caseload, maintain accurate case records, and support reporting and service improvements. Hybrid working is offered (approximately 2 days per month on site) and you will join a busy

Qualifications

• Experience in administration, casework or similar office role.
• Strong organisational and time management skills.
• Excellent written and verbal communication skills.
• Experience handling confidential information.
• Knowledge of admissions processes and statutory requirements.

Responsibilities

• Process admissions applications in line with legislation, policies and procedures.
• Manage caseload and enquiries.
• Prepare reports and maintain records.
• Support data collection, performance monitoring and service improvements.
• Collaborate with colleagues to ensure timely service delivery.

Skills

Administration

Casework

Customer service

Organisational skills

Attention to detail

Communication skills

Confidential information handling

Microsoft Office

Teamwork

Prioritisation

Resilience under pressure

Education admissions knowledge

Local government experience

Case management systems

Tools

Microsoft Office

Case management systems

Job description

Civic Recruitment Limited is recruiting for an Admissions Administrator on a 12 month contract with a local authority in Walsall. The role handles school admissions applications, provides guidance to parents and schools, and ensures records and processes comply with statutory requirements.

You will manage a varied caseload, maintain accurate case records, and support reporting and service improvements. Hybrid working is offered (approximately 2 days per month on site) and you will join a busy