School Administrator – London

Marchant Recruitment; Carshalton; On-site; GBP 21,000 - 27,000; Full time

Job summary

Marchant Recruitment is seeking a highly organised School Administrator in Sutton, South London to support daily school office operations. You will manage records, handle enquiries from parents and staff, and coordinate correspondence with a professional, confidential approach.

The role involves assisting with admissions, filing, room bookings and safeguarding compliance, working closely with teaching staff, senior leaders and families to maintain an efficient school environment.

Qualifications

• Experience in general school administration or office support.
• Excellent written and verbal communication skills.
• Ability to manage confidential information and safeguarding procedures.

Responsibilities

• Provide general administrative support to the school office.
• Answer calls and emails professionally and welcome visitors.
• Maintain accurate electronic and paper-based records.
• Prepare letters, reports and school documentation.
• Assist with admissions, enrolment records and student information updates.
• Coordinate meetings and room bookings.
• Support attendance administration and follow up on missing information.
• Handle confidential information in accordance with procedures.

Skills

Strong communication skills

Organisational skills

Attention to detail

Customer service

Teamwork

Microsoft Office

Safeguarding awareness

Tools

Microsoft Office

Job description

Our client is seeking a highly organised, professional and approachable School Administrator to support the daily administration of a well-established school in Sutton, South London. This role would suit someone with strong organisational skills, excellent communication abilities and experience managing administrative tasks in a busy office environment.

The successful candidate will help maintain accurate school records, respond to enquiries from parents and staff, coordinate correspondence and provide general administrative support to the wider school team. Previous school-based administration experience would be advantageous, although applicants with transferable experience in office administration, reception or customer service may also be considered.

Position Highlights

• Administrative support role within a school environment.
• Varied responsibilities involving communication, record-keeping and office coordination.
• Opportunity to work closely with teaching staff, senior leadership and parents.
• Suitable for candidates with school office or general administration experience.

Role Overview

As School Administrator, you will assist with the smooth running of the school office by maintaining records, preparing documents, responding to enquiries and supporting everyday administrative procedures. You will need to manage competing priorities while ensuring information is recorded accurately and handled confidentially.

You will also help coordinate meetings, maintain filing systems and direct enquiries to the appropriate members of staff. The role requires a professional and helpful approach, particularly when communicating with parents, visitors and external organisations.

Key Responsibilities

• Provide general administrative support to the school office.
• Answer telephone calls and respond to email enquiries professionally.
• Welcome visitors and direct them to the appropriate staff members.
• Maintain accurate electronic and paper-based records.
• Prepare letters, reports, forms and other school documentation.
• Assist with pupil admissions, enrolment records and student information updates.
• Update databases and ensure information is recorded accurately.
• Support attendance administration and follow up on missing information.
• Coordinate meetings, appointments and room bookings.
• Distribute correspondence to parents, staff and relevant stakeholders.
• Maintain organised filing systems and administrative resources.
• Handle confidential information in accordance with school procedures.
• Assist with ordering stationery and monitoring office supplies.
• Support senior leadership and teaching staff with administrative tasks.
• Follow safeguarding, data protection and health and safety procedures.

About the School

The school provides a structured learning environment supported by an administrative team that helps coordinate communication, pupil information and everyday operations. The successful candidate will contribute to an organised, welcoming and efficient school office.

Experience and Skills

• Previous administration or office support experience is desirable.
• School-based administrative experience would be advantageous.
• Strong written and verbal communication skills.
• Confident using Microsoft Office, email and electronic record systems.
• Excellent organisation and attention to detail.
• Ability to prioritise tasks and meet deadlines.
• Professional telephone manner and customer service skills.
• Ability to handle sensitive information confidentially.
• A calm, approachable and solutions-focused attitude.
• Ability to work independently and as part of a team.
• Willingness to complete required safeguarding checks and school training.
• The right to work in the UK.