School Administrator (Front Office)

Ealing Council (London Borough of Ealing); Southall; On-site; GBP 23,000 - 30,000; Full time

Job summary

Tudor Primary School in Southall is seeking a proactive School Administrator to be the welcoming face and administrative engine of our busy front office. You will be the first point of contact for parents, visitors and pupils, helping to ensure smooth daily operations.

The role is full-time (35 hours per week, 39 weeks term time only) with an 8:30 AM–4:00 PM schedule, delivering friendly, inclusive service in a vibrant, multicultural school community.

Qualifications

• Hands‑on experience with Arbor MIS handling attendance and student data.
• Proactive and initiative-taking with ability to organize spaces independently.
• Warm, inclusive communication with families, including those with English as an Additional Language (EAL).
• Ability to multitask and prioritise in a busy front-office environment.
• GCSE English and Maths (C/4+); degree-level qualification welcomed but optional.

Responsibilities

• Be the welcoming face for parents, visitors and pupils.
• Use Arbor MIS to manage attendance, student records, and parent communications.
• Assist with daily office data entry and routine administrative tasks.
• Support safeguarding requirements and DBS processes as needed.

Skills

Arbor MIS

Proactivity

Communication with families

Multi-tasking

GCSE English & Maths

Education

GCSE English & Maths

Job description

Advert details: Grade 5 pa inclusive, full-time, 35 hours per week (8:30 AM - 4:00 PM, Monday to Friday), 39 weeks term time only (TTO).

The Role

Are you a proactive, highly organized administrator who thrives in a fast-paced environment? Do you take pride in offering a warm, inclusive welcome to a vibrant multicultural community?

Tudor Primary School is looking for a dynamic School Administrator to be the welcoming face and administrative engine of our busy front office. As the first point of contact for parents, visitors, and pupils, you will play a crucial role in ensuring our school runs smoothly every single day.

What We Are Looking For

We need someone who is energised by a varied workday and works quickly under the demands of a busy office pressure.

Key Requirements:

• Proven Arbor Experience (Essential): Hands‑on experience using the Arbor Management Information System (MIS) to handle attendance, student records, parent communications, or daily office data
• Proactivity & Initiative: Someone who actively looks for tasks, organizes Offce spaces, and solves routine problems independently
• Warm, Inclusive Communication: Outstanding interpersonal skills with patience and empathy when communicating with families, particularly those who have English as an Additional Language (EAL)
• Multi-tasking & Resilience: The ability to prioritise competing demands—balancing a ringing phone, an incoming parent at reception, and routine data entry with composure and a smile
• Education & IT: Good standard of education (GCSE Grade C/4+ or equivalent in English and Maths). A degree-level qualification is welcomed but optional.

Whv join Tudor Primary School?

• A Supportive Team: Work alongside a friendly, dedicated team in the heart of Southall
• Vibrant Community: Be part of an inclusive primary school serving a rich, multicultural community where diversity is celebrated
• Impact: Your work will directly support teachers, leaders, and pupils to ensure a safe, welcoming, and efficient learning environment.

Tudor Primary School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. An enhanced DBS check and satisfactory references will be required for the successful candidate.

Closing date: Wednesday 18th November at Midday.