School Administrator

Suffolk County Council; Bury St Edmunds; Remote; GBP 11,000 - 13,000; Full time

Job summary

Risby CEVC Primary School is seeking a School Administrator to join our welcoming office team. You will support front-desk duties, handle communications with parents and visitors, and assist with daily administrative tasks to ensure smooth school operation.

The role requires strong IT skills, discretion and the ability to work well in a small team while maintaining safeguarding standards.

Qualifications

• Experience in school administration or customer-facing roles.
• Excellent communication and organisational skills.
• Proficiency with Microsoft Office (Word, Excel, Outlook).
• Experience with Arbor or willingness to learn school information systems.

Responsibilities

• Be the first point of contact for parents, visitors and external organisations.
• Answer calls, respond to emails and manage general enquiries.
• Support the day-to-day running of the school office and administration.
• Maintain confidentiality and safeguarding in all duties.

Skills

Excellent communication

IT skills

Microsoft Office

Organised

Discretion & confidentiality

Arbor experience

Tools

Arbor

Job description

• Risby CEVC Primary School
• Address: 11 Aylmer Close, Risby, Bury St Edmunds IP28 6RT
• Salary: £11,991 per annum
• Hours: 20 Hours per week
• Contract: Permanent
• Reference: 5705.

As our School Administrator, you will be an important part of our school community, helping to ensure the smooth day-to-day running of the school office.

Working closely with the Headteacher and other members of staff, you will provide a welcoming, efficient and professional administrative service to pupils, parents, staff, visitors and external organisations.

Reception and Communication

• Acting as the first point of contact for parents, visitors and external organisations.
• Welcoming visitors and following the school's signing-in and safeguarding procedures.
• Answering telephone calls, responding to emails and dealing with general enquiries.
• Managing incoming and outgoing correspondence.
• Supporting effective communication between school, home and external agencies.

Your responsibilities

• Working collaboratively with colleagues to support the effective running of the school.
• Maintaining high standards of professionalism, discretion and confidentiality.
• Supporting the school's values and positive relationships with families and the wider community.
• Participating in relevant training and professional development.
• Undertaking other reasonable administrative duties appropriate to the grade of the post.

You will:

• be friendly, approachable and enjoys working with children and families.
• have excellent communication and interpersonal skills.
• be highly organised, accurate and able to prioritise a varied workload.
• have good IT skills, including Microsoft Office.
• be able to work independently, use your own initiative and contribute positively to a small team.
• understand the importance of confidentiality, safeguarding and data protection.
• have administrative experience, ideally within a school or similar environment.
• have experience of Arbor or be willing to learn new school systems.
• be adaptable, reliable and willing to support the wider school community.

What we can offer

• A friendly, welcoming and supportive school community
• A varied and rewarding role
• The opportunity to make a positive difference to the daily life of our school
• A dedicated and supportive team of colleagues
• Opportunities for relevant training and professional development.

For more information

Please contact Jo Bird by calling 01284 810367.

Please read the job description {Word)

Closing date: 23 November 2026.

Interview date: 27 November 2026.