School Administration & Front Desk Officer

Teaching Vacancies; Nottingham; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Wellbeing support

Pension scheme

Career progression

Flexible working policies

Job summary

Endeavour Academy is seeking a School Resource Officer to join a dedicated team in a busy school environment. The role requires flexibility, enthusiasm, integrity and a focus on excellent customer service.

Knowledge of SEN is advantageous, with responsibilities including administration, reception duties, and liaising with staff, parents and external professionals to support safeguarding and EHCP processes.

Qualifications

• Experience working in a mainstream or specialist education setting is desirable
• Enthusiasm, integrity and excellent customer service skills
• Knowledge of SEN is advantageous
• Ability to respond to emotional, social and mental health needs of children and young people

Responsibilities

• Support day-to-day administrative tasks across key school business functions
• Maintain accurate records and systems in line with Trust and school procedures
• Assist with preparation of documents, correspondence, and internal reports
• Draft and format letters, emails, and documents with high presentation standards
• Respond professionally to routine queries from staff, parents, and visitors
• Support school in developing effective communication with parents, carers, and the wider community
• Support EHCP reviews and meetings, including documentation, scheduling and recordkeeping
• Liaise with external professionals such as therapists, local authority officers, and social workers
• Provide front-office and reception support, including managing visitors and communications
• Data entry and maintenance of MIS, finance and HR IT databases

Job description

Endeavour Academy is seeking a School Resource Officer to join a dedicated team in a busy school environment. The role requires flexibility, enthusiasm, integrity and a focus on excellent customer service.

Knowledge of SEN is advantageous, with responsibilities including administration, reception duties, and liaising with staff, parents and external professionals to support safeguarding and EHCP processes.