School Resource Officer

Teaching Vacancies; Nottingham; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Wellbeing support

Pension scheme

Career progression

Flexible working policies

Job summary

Endeavour Academy is seeking a School Resource Officer to join a dedicated team in a busy school environment. The role requires flexibility, enthusiasm, integrity and a focus on excellent customer service.

Knowledge of SEN is advantageous, with responsibilities including administration, reception duties, and liaising with staff, parents and external professionals to support safeguarding and EHCP processes.

Qualifications

• Experience working in a mainstream or specialist education setting is desirable
• Enthusiasm, integrity and excellent customer service skills
• Knowledge of SEN is advantageous
• Ability to respond to emotional, social and mental health needs of children and young people

Responsibilities

• Support day-to-day administrative tasks across key school business functions
• Maintain accurate records and systems in line with Trust and school procedures
• Assist with preparation of documents, correspondence, and internal reports
• Draft and format letters, emails, and documents with high presentation standards
• Respond professionally to routine queries from staff, parents, and visitors
• Support school in developing effective communication with parents, carers, and the wider community
• Support EHCP reviews and meetings, including documentation, scheduling and recordkeeping
• Liaise with external professionals such as therapists, local authority officers, and social workers
• Provide front-office and reception support, including managing visitors and communications
• Data entry and maintenance of MIS, finance and HR IT databases

Job description

What skills and experience we're looking for

We are seeking to appoint a highly motivated, enthusiastic, hardworking and flexible School Resource Officer to join a team of dedicated staff who are committed to providing an excellent learning environment and become part of a successful team in a busy working environment.

Whether you have experience in working within a mainstream or specialist education setting, The ideal candidate will bring enthusiasm, integrity and excellent customer service skills to our busy school setting.

Knowledge of SEN will be advantageous, and you must be able to respond to the emotional, social and mental health needs of our children and young people.

Key Focus Areas:

• Support the effective delivery of day-to-day administrative tasks across key school business functions
• Maintain accurate records and systems in line with Trust and school procedures
• Assist with the preparation of documents, correspondence, and internal reports.
• Draft and format clear, professional letters, emails, and documents, ensuring accuracy and a high standard of presentation
• Respond professionally to routine queries from staff, parents, and visitors
• Support all business services to contribute positively to the school’s reputation and stakeholder relationships.
• Support school in developing effective communication with parents, carers, and the wider community.
• Support the administration and coordination of Education, Health and Care Plan (EHCP) reviews and meetings, including documentation, scheduling, and recordkeeping
• Support effective liaison with external professionals, including therapists, local authority officers, and social workers
• Provide front-office and reception support, including managing visitors and incoming communications
• Monitor shared inboxes, handle calls, and support the circulation of information
• Support with event coordination, and internal/external communications
• Support data entry and maintenance of all management information systems, finance and HR IT databases
• Maintain accurate data and information records and ensure all systems meet compliance with Trust policies and public sector regulations.
• Work collaboratively with colleagues to support effective, consistent delivery and contribute to a culture of professionalism and continuous improvement
• Act as an ambassador for the Trust’s business services, modelling professionalism, integrity, and high standards.
• Maintain confidentiality and the highest standards of conduct at all times.
• Undertake any other duties commensurate with the role and grade, as required by management.

What the school offers its staff

Endeavour Academy, is a community special school for ages 3-19, focusing on complex learning, ASD, ADHD, and SEMH needs. The academy operates across two sites: Churchmoor (Primary to Key Stage 3) and Sherbrook Road (Key Stage 4, and Post-16). There are currently 105 on role at Endeavour Academy.

What you can expect from us

Wellbeing – Pay – Careers and Training – Annual Leave and Flexibility

• Access to free wellbeing support resources including counselling, medical and legal advice and an option to top up to private healthcare via corporate membership of a healthcare plan.
• Access to discount schemes for savings with high street retailers, restaurants, activities and lifestyle services
• Auto enrolment into a leading pension scheme with Teachers Pension Scheme or Local Government Pension Scheme
• Access to extensive and tailored career pathways, CPD programmes, training and coaching giving you the opportunity to grow and develop your career
• An Induction package to help you settle in and approach your role with confidence and enthusiasm
• The ability to contribute to and share quality practice with other professional TAs, Teachers and the wider team
• Internal opportunities across the Trust academies and to work with specialised leaders in education on nationally recognised projects
• Flexible working policies
• Annual leave increases based on length of service plus bank holidays for support staff

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.