School Resource & Admin Support Officer

Nexus MAT; Nottingham; On-site; GBP 18,000 - 24,000; Part time

Job summary

The Nexus team is seeking a School Resource Officer for Endeavour Academy in Arnold. The role supports day-to-day school operations, front-office duties, and effective liaison with staff, parents, and external professionals to maintain a safe and constructive learning environment.

The ideal candidate will bring enthusiasm, flexibility, and excellent customer service, with an understanding of SEN needs. Experience in mainstream or specialist education is advantageous, and confidentiality and

Qualifications

• Experience in mainstream or specialist education settings.
• Knowledge of SEN is advantageous.
• Ability to respond to emotional, social and mental health needs.
• Excellent customer service skills.

Responsibilities

• Support day-to-day administrative tasks across school functions.
• Maintain accurate records and systems.
• Assist with documents, correspondence and internal reports.
• Draft clear, professional letters, emails and documents.
• Respond to routine queries from staff, parents and visitors.
• Provide front-office and reception support.
• Coordinate EHCP reviews and meetings including scheduling.
• Liaise with external professionals, therapists, local authority officers and social workers.
• Support data entry and maintenance of MIS, finance and HR IT databases.
• Maintain confidentiality and professionalism at all times.

Skills

Communication skills

Customer service

Organisation

SEN awareness

Tools

Records management systems

Job description

The Nexus team is seeking a School Resource Officer for Endeavour Academy in Arnold. The role supports day-to-day school operations, front-office duties, and effective liaison with staff, parents, and external professionals to maintain a safe and constructive learning environment.

The ideal candidate will bring enthusiasm, flexibility, and excellent customer service, with an understanding of SEN needs. Experience in mainstream or specialist education is advantageous, and confidentiality and