School Administration Assistant/ Attendance

MyNewTerm; Birmingham; Hybrid; GBP 21,000 - 29,000; Full time

Job summary

Harborne Primary School in Birmingham is seeking an Attendance Officer to support daily attendance operations and the front office. The role involves investigating absences and lateness, producing reports for senior staff, and liaising with external agencies to implement attendance interventions.

You will also provide general office support, answer phones, greet parents and visitors, and help sustain a welcoming, child-centred environment.

Qualifications

• Experience supporting attendance management in a school.
• Ability to generate attendance reports for school leaders.
• Experience liaising with external agencies for attendance interventions.

Responsibilities

• Investigate absences and lateness and maintain attendance records.
• Produce reports for senior colleagues.
• Liaise with external agencies regarding attendance interventions.
• Provide front office support: answer phones, greet visitors.

Job description

Harborne Primary School is a vibrant, inclusive and ambitious school split across two sites - Station Road and Court Oak Road - serving 808 wonderful pupils.. We are seeking to appoint an enthusiastic and dedicated individual to join our Administration team, to support attendance management at the school.

We are also delighted to share that Harborne Primary School has joined the Elliot Foundation Academy Trust. Becoming part of this respected and collaborative trust will further enhance our capacity for rapid school improvement and academic excellence. We look forward to the benefits of high‑quality professional networks, robust leadership development and enhanced support that will help us continue to secure the very best outcomes for our pupils.

About the role:

As the Attendance Officer you will supports the daily operation of school attendance and front office. The role will involve investigating absences and lateness, producing reports for senior colleagues and liaising with external agencies regarding attendance interventions. The role also involves the day to day support of a school office, eg answer phones, greeting parents/ visitors.

We Can Offer You

At Harborne Primary School, you will be joining a warm, supportive and highly committed staff team, all working together to create exceptional experiences for every child.

Our school places a strong emphasis on professional development, providing high quality CPD tailored to your role as an Attendance Officer, including opportunities to grow your skills, deepen your understanding of the role and develop future leadership potential.

We are proud of our positive, child centred ethos, where every pupil is valued, celebrated and encouraged to thrive both academically and emotionally. You will become part of a school community built on shared values, genuine collaboration and a commitment to wellbeing—where your contribution to supporting children’s pastoral care is recognised, supported and deeply appreciated.

Safeguarding

Harborne Primary School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Successful applicants will be required to complete an enhanced DBS check and demonstrate eligibility to work in the UK. We welcome applications from all backgrounds and are committed to equality of opportunity.