School Administration Assistant

Westwood College; Park Central; On-site; GBP 21,000 - 25,000; Full time

Job summary

Westwood College in Park Central is seeking a friendly receptionist/administrator to join our school office. You will welcome pupils, parents and visitors, manage calls and emails, and support data entry and student records using Arbor and other systems.

The role requires excellent organisational skills, strong IT ability, confidentiality and the ability to prioritise in a busy environment while contributing to safeguarding and inclusion.

Qualifications

• Experience in administrative, clerical, financial or customer service roles.
• Strong organisational skills and excellent attention to detail.
• Confident with Microsoft Office and ICT systems.
• Excellent communication and interpersonal skills.
• Ability to prioritise workload and meet deadlines in a busy environment.
• Professionalism, discretion and confidentiality.
• Collaborative and supportive of the wider school community.
• Commitment to safeguarding, inclusion and helping young people succeed.

Responsibilities

• Providing a welcoming and professional reception service for pupils, parents, visitors and external agencies.
• Managing telephone calls, emails and routine enquiries efficiently and professionally.
• Maintaining pupil records and school data using Arbor and other management information systems.
• Supporting admissions, transition arrangements and post-16 administration.
• Assisting with educational visits, school events and parents' evenings.
• Preparing routine correspondence, reports and communications, including attendance, behaviour and suspension letters.
• Monitoring school meal accounts and communicating with families regarding outstanding balances.
• Producing agendas and taking minutes at staff briefings and routine meetings.
• Supporting attendance, pastoral and welfare administration.
• Maintaining accurate records relating to pupil care plans, medical information and review dates.
• Providing general clerical, administrative and financial support to ensure the effective operation of the school.

Skills

Organisational skills

Communication skills

Attention to detail

Discretion & confidentiality

Teamwork

Tools

Microsoft Office

Job description

Key responsibilities include:

• Providing a welcoming and professional reception service for pupils, parents, visitors and external agencies.
• Managing telephone calls, emails and routine enquiries efficiently and professionally.
• Maintaining pupil records and school data using Arbor and other management information systems.
• Supporting admissions, transition arrangements and post-16 administration.
• Assisting with educational visits, school events and parents' evenings.
• Preparing routine correspondence, reports and communications, including attendance, behaviour and suspension letters.
• Monitoring school meal accounts and communicating with families regarding outstanding balances.
• Producing agendas and taking minutes at staff briefings and routine meetings.
• Supporting attendance, pastoral and welfare administration.
• Maintaining accurate records relating to pupil care plans, medical information and review dates.
• Providing general clerical, administrative and financial support to ensure the effective operation of the school.

What We Are Looking For

We are seeking an individual who:

• Has experience within an administrative, clerical, financial or customer service environment.
• Possesses strong organisational skills and excellent attention to detail.
• Is confident using Microsoft Office and other ICT systems.
• Has excellent communication and interpersonal skills.
• Can effectively prioritise workload and meet deadlines in a busy environment.
• Demonstrates professionalism, discretion and confidentiality.
• Works collaboratively and contributes positively to the wider school community.
• Is committed to safeguarding, inclusion and supporting young people to achieve their potential.