Scheme Manager: Resident Safety & Support (Part-Time)

Stonewater; Halifax; On-site; GBP 331,000 - 441,000; Part time

Job summary

Stonewater is seeking a proactive Scheme Manager at Copley Mill House, Halifax, to support daily operations and help residents live independently in a safe environment. This part-time role (20 hours per week) involves hands-on safety checks and coordinating with the Delivery Manager to maintain high standards of service.

You will monitor health and fire safety, respond to safeguarding concerns, and build strong relationships with residents, contractors, and external agencies.

Qualifications

• Experience in housing or customer-facing roles.
• Strong IT skills (Microsoft Office) and willingness to learn new systems.
• Excellent record-keeping and attention to detail.
• Self-starter with strong organisational skills and a customer-focused mindset.
• Clear communicator who works well with residents, colleagues and external agencies.
• Practical problem-solver who delivers high-quality work and meets deadlines.
• Pride in delivering excellent customer service, including resolving feedback and complaints.
• Full UK driving licence for travel to Halifax schemes in emergencies.

Responsibilities

• Support the Delivery Manager with day-to-day operations of the scheme.
• Take ownership of health and safety, fire safety, and warden call system checks.
• Identify and manage risks, including safeguarding concerns.
• Ensure compliance standards are met and high service levels are delivered.

Skills

Housing experience

IT skills

Detail oriented

Self-starter

Communication

Problem solving

Customer service

Driving licence

Tools

Microsoft Office

Job description

Stonewater is seeking a proactive Scheme Manager at Copley Mill House, Halifax, to support daily operations and help residents live independently in a safe environment. This part-time role (20 hours per week) involves hands-on safety checks and coordinating with the Delivery Manager to maintain high standards of service.

You will monitor health and fire safety, respond to safeguarding concerns, and build strong relationships with residents, contractors, and external agencies.