Part-Time Housing Officer: Safer Homes & Tenant Support

Horton Housing; Halifax; On-site; GBP 15,000 - 18,000; Part time

Job summary

Horton Housing in Halifax is seeking a part-time Housing Officer to manage health and safety, rent queries, anti-social behaviour, and tenancy welfare. The role is permanent and 21 hours per week across three days, with a pro rata annual salary of £16,552.80 and 6 weeks’ holiday pro rata.

You will carry out property checks, report hazards, test fire alarms and legionella, support tenants, liaise with the Rents team, and help re-let voids promptly, reporting to the Scheme Manager.

Qualifications

• Be empathetic and caring, showing understanding and respect to people experiencing difficult circumstances.
• Have excellent communication and listening skills, with the ability to recognise the people we support as experts in their own lives.
• Be resilient and adaptable with the ability to work to deadlines and remain highly organised.
• Be observant and proactive, with the ability to identify risk and follow policies.
• Good ICT skills and an understanding of social housing health and safety, rent and reporting.

Responsibilities

• Undertaking regular property checks to ensure that properties are safe and within our health and safety regulations.
• Observe and report necessary repairs and hazards.
• Lead on health and safety checks, including fire alarm testing and legionella checks.
• Complete welfare checks for our tenants.
• Liaise with tenants and our Rents team to resolve rent queries and arrears.
• Completing necessary reporting and data entry.
• Assist with the management of referrals and assessments, including tenancy sign-ups.
• Assist tenants on an ad-hoc basis in partnership with Support Workers, including anti-social behaviour and welfare applications.
• Manage void properties including cleaning, furnishing and re-stocking to ensure voids are re-let as soon as reasonably possible.

Skills

Empathy and caring

Excellent communication

Organisation & deadlines

Proactive risk awareness

Good ICT skills

Understanding of social housing

Job description

Horton Housing in Halifax is seeking a part-time Housing Officer to manage health and safety, rent queries, anti-social behaviour, and tenancy welfare. The role is permanent and 21 hours per week across three days, with a pro rata annual salary of £16,552.80 and 6 weeks’ holiday pro rata.

You will carry out property checks, report hazards, test fire alarms and legionella, support tenants, liaise with the Rents team, and help re-let voids promptly, reporting to the Scheme Manager.