Scheme Manager - Adult Supported Living

Swanton Care and Community; Norwich; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Refer a friend

Long service awards

Pension

Life cover

Career pathways

Swanton Educates

Cycle to work

Employee Benefits app

EAP access

Mental health support

Job summary

Swanton Care and Community is seeking a dedicated Scheme Manager to lead a supported living service. You will oversee delivery of person-centred care, support the Registered Manager, monitor governance and quality, and develop a motivated team to help people we support achieve their goals.

You will drive staff development, manage budgets and rotas, support regulatory relationships, and promote the ethos of Pride in our services.

Qualifications

• managerial background in care is essential.
• willing to work towards NVQ Level 3 Health & Social Care or equivalent.
• strong leadership, motivation and people-management skills.
• commitment to high-quality, person-centred care.

Responsibilities

• Leading a supported living service to deliver high-quality care.
• Supporting the Registered Manager and managing one service unit.
• Overseeing recruitment, supervision, and staff development.
• Managing budgets, rotas and relationships with external bodies.
• Ensuring governance, quality assurance and accurate care documentation.

Skills

Leadership

People management

Communication

Motivation

Education

NVQ Level 3 Health & Social Care

Job description

About The Role

As Scheme Manager you will provide practical assistance and emotional support to empower your team to enable the people we support to achieve their goals and aspirations.

WE DO NOT OFFER SPONSORSHIP

The role

Working alongside and with the support of our Registered Manager you will be responsible for the provision of high-quality care by participating, observing, and sharing experience across all services. As well as managing one of the established supported living homes. You will be supported in your work by various team leaders and senior support workers.

Key responsibilities include

• Ensuring that each person we support receives person centred, Ethos driven and outcome focused care which reflects their assessed and individual needs by encouraging discussion and input from the people we support
• Take responsibility for quality within the service by implementing and ensuring compliance with the company’s clinical governance and quality assurance systems
• Ensure that each person we support has documentation that is personal to them, that care/goal plans are reviewed monthly and good, accurate notes are made, allowing the reader to see the changes or progress made
• Assist the Registered Manager with reviewing budgets, staff rotas, complaints and relationship building with external regulatory bodies
• Act as a role model to staff at all times. Lead and manage an empowered, engaged, motivated and highly effective support team encouraging them to make a difference to the people we support and their lives, whilst providing the highest quality care
• Ensure effective recruitment, induction, training, coaching and development of staff, and completing managerial supervisions and annual appraisals for all staff ensuring competencies are met and the values are maintained at all times

About you

To be successful in this role, previous experience within a similar managerial position in a care setting is essential. In addition:

• You will be willing to work towards or have a NVQ Level 3 qualification in Health & Social Care or equivalent
• You will be enthusiastic and passionate about delivering high quality, person centred care for the people we support and be able to provide inspiring, motivational, clear and supportive leadership for our colleagues

We are looking for people who share our core values and are able to apply these to the work that they do. At the heart of our ethos are five key words, these underpin the PRIDE we take in our services.

‘Potential, Responsibility, Integrity, Diversity, Empathy’

What we can offer

• Refer a friend scheme we know that you will know fantastic people who will be make a great contribution, you will receive £400 each time a successful referral is made *
• Above and beyond we recognise that our staff teams do amazing things for the people we support and their teams. We award contributions for those who go the extra mile and for good inspection feedback with vouchers for high street shops and other surprises!
• Long service awards we recognize your contribution to the team and celebrate long service
• Employee benefits app stay connected to our community, receive discounts across everyday and luxury shops, access information about learning & development opportunities.
• Cycle to work you can save money and get fit with our salary sacrifice scheme
• Pension we will auto enrol you into our salary sacrifice pension scheme
• Life cover you will be entitled to the death in service benefit.
• Funded qualifications earn whilst you learn! we aim to develop our own talent, giving you the opportunity to develop your career with Swanton Care *
• Career pathways we invest in our people and offer apprenticeships in Health and Social Care (Level 3). Earn whilst you learn has never been easier!
• Swanton Educates we have our own training qualification centre which can further support your development
• Trained mental health first aiders available to support you when you need someone to talk to
• Employee Assistance Programme (EAP) free confidential access to 24hr assistance program for counselling, advice and support
• Employee Voice we hold regular events throughout the year to listen to your feedback about working with us

*subject to eligibility & criteria

About The Service

Swanton Care specializes in supported living, community support and provide a number of community support packages for people with learning disabilities and autism. All are established with the full involvement of the families who are involved in the recruitment and selection of staff to ensure the best fit for the people they will be supporting.

We are a well established company and have a great reputation in the local community amongst people we support, families and professionals.

The service is rated GOOD in all areas in a recent CQC report and has a great reputation with all local authorities.

The services comprise of people living together in spacious bespoke homes or living by themselves in their own homes or with family members. Our aim is to develop and provide bespoke services for people, we would expand our portfolio in due course whilst maintaining quality.