Scheme Coordinator – Elder Care & Resident Support

Gateway Housing Association; City Of London; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Annual leave 28 days

Health & wellbeing membership

Dental/optical support

Employee Assistance Programme

Pension contributions

Job summary

Gateway Housing Association seeks a Scheme Coordinator (6 months FTC) to deliver enhanced care needs for older residents, coordinating resident support services and ensuring smooth operation of the assigned housing scheme.

The role works closely with residents, their families, care providers and external agencies to foster a safe, engaging living environment that supports independence and wellbeing.

Qualifications

• Strong interpersonal and communication skills.
• Empathy and compassion when working with older people.
• Problem-solving and good decision-making in complex situations.
• Knowledge of health and social care services for older adults.
• Understanding safeguarding principles to promote a safe environment.
• Experience coordinating and supporting older people’s housing schemes.

Responsibilities

• Resident support, including needs assessment, viewings and tenancy sign-up.
• Assistance in claiming housing and welfare benefits, budgeting and debt management.
• Multi-agency care coordination with external care providers.
• Ensuring safeguarding compliance with GHA policy and procedures.
• Ensuring Health and Safety protocols to protect residents.
• Promoting social engagement and resident involvement.
• Accurate documentation and data protection compliance.

Skills

Interpersonal skills

Communication

Empathy

Problem solving

Health & social care

Safeguarding

Scheme coordination

Job description

Gateway Housing Association seeks a Scheme Coordinator (6 months FTC) to deliver enhanced care needs for older residents, coordinating resident support services and ensuring smooth operation of the assigned housing scheme.

The role works closely with residents, their families, care providers and external agencies to foster a safe, engaging living environment that supports independence and wellbeing.