Scheduler

MD Group; West of England; Hybrid; GBP 24,000 - 30,000; Full time

Benefits offered by this job

25 days holiday a year + BH's

Length of Service Bonuses

Job summary

MD Group in Bristol is seeking a Scheduler to join our growing team. The role is office-based, full-time, and involves planning engineers' diaries, issuing purchase orders, and handling client and contractor communications to ensure smooth operation of our contact centre.

We offer a competitive annual salary of £27,000 DOE, 25 days holiday plus bank holidays, and length of service bonuses. You’ll work in a fast-paced environment with opportunities to learn and progress within the company.

Qualifications

• Enthusiastic with good organisational skills.
• Ability to learn and grow within our business.
• Good planning and logical thinking.

Responsibilities

• Schedule and plan engineers' diaries on a day-to-day basis.
• Raise and issue purchase orders.
• Handle inbound and outbound calls and manage customer expectations.
• Perform general administrative tasks including monitoring emails.
• Coordinate between sub-contractors and clients.
• Assist contracts managers with administrative duties to deliver high-quality service.
• Use in-house IT systems to log calls/repairs and allocate work.

Job description

Build a more rewarding career with The MD Group.

We’re a fast growing company and we’re always looking to welcome talented, resourceful people. Take a look at the roles we’re currently recruiting for and see if there’s something that matches your ambitions. If you can’t find exactly what you’re looking for, we’d still love to hear from you. You can use this link to share your current CV.

Scheduler

LOCATION: Bristol

CONTRACT TYPE: Full-time

CLOSING DATE: Oct 17 2026

MD Group Ltd – Bristol

If you are passionate about delivering excellent customer service and enjoy working as a team, MD group could be the place for you. We are after someone who is enthusiastic with good organisational skills with the ability to learn and grow within our business. If you are good at planning and are a logical thinker, then this could be the job for you.

• Annual Salary of £27,000 DOE
• 25 days holiday a year + BH's
• Length of Service Bonuses

The Role:

Your role will require you to work as part of our growing team, delivering a professional service within our contact centre delivering an excellent customer service experience. The role will require a proactive approach with the ability to think on your feet when answering phones and planning day to day works for our operatives. This role will give you a platform to develop and progress allowing you plenty of opportunities to grow within MD Group. This role is office based only.

The required duties of the successful candidate will be:

• Day to day scheduling and planning of engineers diaries
• Raising and issuing purchase orders
• Receiving and making phone calls to customers and managing expectations
• General administrative tasks including but not limited to, monitoring emails
• Liaison between sub – contractor and clients
• Assisting contracts managers in administrative duties to provide an efficient, high-quality service
• Good knowledge and understanding of IT systems.
• IT Literate as you will be using our in-house system(s) to add calls/repairs to the system and then allocate to the relevant trades person to complete the works
• Ability to work under pressure
• Highly organised with a good attention to detail
• Proactive and positive, 'can do' attitude
• Experience in a repairs & maintenance environment
• Experience of working with engineers diaries/scheduling day to day or reactive repairs

About MD Group

We are a leading social housing and public sector building maintenance specialist. We work with Local Authorities and Housing Association landlords to build, maintain, and renew the homes, properties and public buildings in their care.

We help our customers meet the challenge of managing restricted budgets while maintaining their commitment to the communities they serve by delivering the highest standards of work in the most efficient manner possible, reliably, on budget and as specified.

Over two decades we've established a reputation for quality delivery, supported by outstanding process, exemplary training and continuous investment; consistently outperforming our competitors in terms of value for money and satisfaction. Today, we are one of the largest building services companies in the South West, with a growing business nationwide.

We are an Equal Opportunities employer.

Job Type: Full-time

Pay: Up to £27,000.00 per year

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