Scheduler

Forrest Recruitment; Warrington; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

25 days + Bank Holidays

Birthdays off

Pension scheme

Company days out

Job summary

Forrest Recruitment Ltd. in Warrington is seeking a proactive Scheduler to join our team. You will handle calls with clients and engineers, respond to emails, and record customer details on the system to keep records accurate.

This permanent role offers 8:30am–4:30pm, a salary around £29k depending on experience (DOE), and generous benefits including 25 days’ holiday, birthdays off and a pension scheme.

Qualifications

• Proactive attitude with initiative.
• Strong verbal and written communication skills.
• Experience in customer service, administration, coordination or similar role.

Responsibilities

• Handling inbound and outbound calls with clients, engineers and colleagues.
• Responding to queries via email.
• Recording customer details on the system and updating customer accounts.
• Chasing outstanding POs.
• Providing job confirmations with attendance details.
• Gathering and documenting correct and detailed job descriptions.

Job description

Scheduler | Warrington | £29k DOE | Permanent | Hours: 8:30am – 4:30pm

Key duties of the role:

• Handling inbound and outbound calls with clients, engineers and colleagues.
• Effectively responding to queries via email.
• Recording customer details on the system and updating customer accounts.
• Chasing any outstanding PO’s.
• Providing full job confirmations with relevant attendance details.
• Gather and document correct and detailed job descriptions.
• Ensure timely ordering of materials to avoid delays in job completion.

What we’re looking for:

• A positive, proactive and can-do attitude, with a willingness to learn and take initiative.
• Strong verbal and written communication skills.
• Excellent organisational skills and the ability to manage multiple tasks and competing priorities.
• Previous experience in a customer service, administration, coordination or similar role.

Benefits:

• Excellent benefits offered – 25 days + Bank Holidays, Birthdays off, pension scheme and company days out!

Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted