Scheduler

Allscreens Nationwide Ltd; Swansea; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Pension scheme

Online GP service

Employee assistance programme

My Rewards discounts

Life assurance

Cycle to work scheme

Salary finance

Adoption leave

5 extra annual leave days

Rewards and recognition

Discretionary bonus

25 days annual leave

Healthcare cash plan

Job summary

A Scheduling Coordinator role across rail, aviation and defence projects.

You will plan and coordinate daily field work, optimise workloads, and keep stakeholders informed as plans change. The role requires attention to detail, good IT skills and the ability to prioritise in a busy, regulated setting. Opportunities for development and a supportive team culture are highlighted.

Qualifications

• Strong attention to detail and accuracy when working at volume.
• Good IT literacy and ability to learn scheduling/operational systems.
• Clear communication with stakeholders across multiple teams.
• Ability to adapt to changing priorities in a fast-paced environment.
• Proactive, solution-focused approach to problem solving.
• Experience in scheduling, planning, coordination or operational support.

Responsibilities

• Schedule and coordinate daily work for field operatives across multiple workstreams, balancing workloads.
• Plan based on geography, skills, job type, and resource availability.
• Monitor progress, respond to delays, changes, and emergencies to minimise disruption.
• Adjust schedules, reallocate work, and maximise resource utilisation.
• Maintain scheduling records with timely system updates and clear notes.
• Communicate updates with field teams, stakeholders, customers and clients.

Skills

Attention to detail

IT literacy

Clear communication

Prioritisation

Problem solving

General education (GCSEs)

Scheduling experience

Regulated environment experience

Routing/workload planning knowledge

Education

GCSEs or equivalent

Job description

Right across infrastructure, there's a requirement to not only maintain, but also renew and reimagine. Whatever stage you're at in your career, with us you'll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.

Where will you be working?

You'll be working across Rail, Aviation, Defence & Adjacent Markets. You'll visit major international airports, see our wide range of specialist rail engineering projects across the UK and be involved in the maintenance and upgrades of defence properties, airfields, military bases, ports, railway infrastructure and depots.

Want to come and be a part of it?

What will you be doing?

The Scheduling Coordinator is responsible for the effective coordination and scheduling of operational work across field based teams. The role ensures daily workloads are optimised, work is sequenced and routed efficiently, and stakeholders are kept informed where plans change.

Working as part of a scheduling function, the Scheduling Coordinator supports safe, compliant and efficient delivery of work orders, task orders or client appointments (terminology varies by division), helping to achieve contractual, regulatory and customer performance targets.

Schedule and coordinate daily work for field operatives across multiple workstreams, ensuring workloads are balanced, achievable, and compliant with safety and operational requirements.

Plan and prioritise work based on geography, skills, job type, resource availability, and business priorities.

Monitor progress throughout the day, responding to delays, changes, resource issues, and emergencies to minimise disruption and maintain performance targets.

Adjust schedules as required, reallocating work and assigning additional tasks to maximise resource utilisation.

Re-schedule, re-raise, or cancel incomplete work, ensuring all tasks are effectively managed and tracked to completion

.

Maintain accurate scheduling records through timely system updates, data cleansing, job completion confirmation, and clear operational notes.

Communicate scheduling updates and changes effectively with field teams, internal stakeholders, customers, and client representatives, managing expectations where required.

Respond promptly and professionally to scheduling-related telephone and email enquiries.

Produce accurate progress and whereabouts reports, highlighting risks, issues, and follow-up actions to support ongoing operational delivery.

What you'll bring

• Strong attention to detail and accuracy when working at volume.
• Good IT literacy, with the ability to learn and use scheduling and operational systems.
• Clear communication skills and confidence working with a range of stakeholders.
• Ability to manage changing priorities in a fast paced environment.
• Proactive, solution focused approach to problem solving.
• Good standard of general education (for example, GCSEs or equivalent).
• Previous experience in scheduling, planning, coordination or operational support.
• Experience working in a regulated or operational environment.
• Familiarity with routing, workload planning or resource coordination tools.

What's in it for you?

We offer a range of benefits designed to support your life in and out of work, some of which include;

• Matched or contributory pension scheme
• Online GP service, 24 hours a day, 365 days a year
• Employee assistance programme
• My Rewards portal, access to 1000's of retail discounts
• Life assurance
• Cycle to work, salary finance and give as you earn schemes
• Enhanced maternity, paternity leave and adoption leave
• Buy up to 5 days additional annual leave
• Reward and recognition scheme

In addition, this role offers;

• Discretionary bonus scheme
• 25 days annual leave plus bank holidays
• Health care cash plan giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more

About us

We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We're one of the Top 100 UK companies actively supporting and recruiting veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.

Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.

We're responsible and go further for our people, clients, communities and the planet

We're open and seek new and better ways of exceeding expectations

We're together and as one team; the whole is greater than the sum of the parts

We're ambitious and embrace opportunity, to lead essential infrastructure services for life

Whether you're a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.

It's an exceptional time to be a part of M Group.